Sergio Queris

Smooth service department. Had an appointment and it was not a bad wait for the service. The best Toyota dealership we have dealt with (including North Carolina). But the "sh Had an appointment and it was not a bad wait for the service. The best Toyota dealership we have dealt with (including North Carolina). But the "shop supplies" charge has gotten ridiculous. It was 38% of my original charge added on for???. They also charge for using a credit card which has always just been a cost to them of doing business. It's just profit going into their pocket - on top of the increased prices. More

by JusmyO Verified Customer Verified Customer

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Worst dealership to ever exist. Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I s Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I step foot in this dealership again. More

by mbdambro Verified Customer Verified Customer

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My oil change was supposed to be roughly $40 due to a coupon (confirmed that it would be that price twice) but when I went to pay the bill it said $53. I asked why it was that much higher and was told it coupon (confirmed that it would be that price twice) but when I went to pay the bill it said $53. I asked why it was that much higher and was told it was due to taxes, but that didn't add up so I checked the receipt and it listed $10 for miscellaneous fees?? Felt scammed and lied to as I only came here for the oil change expecting to pay a fair price only to find out I would be required to pay more than expected and it didn't even include a tire rotation! Had I known I would be paying that much I would've gone elsewhere where a similar price would've included a tire rotation and without the hour and a half wait despite having an appointment. Derrick also gave me attitude for getting a new battery elsewhere claiming "why did you pay $260 somewhere else when ours is $280?" Because of the way I keep getting scammed here! Bet that doesn't even include the labor and fees! More

by JENNYWANG1226 Verified Customer Verified Customer

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No tire rotation done after being told it was free with the service No car wash done upon delivery. Only after me requesting it was done Car wash was mentioned in my request the service No car wash done upon delivery. Only after me requesting it was done Car wash was mentioned in my request More

by KASI1548 Verified Customer Verified Customer

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I got my car tinted and Abril Mendoza got everything out in a timely manner!!! Great service!! in a timely manner!!! Great service!! More

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