Sergio Reyna | Page 4
Service Director
Victory Toyota of Midtown
3255 North Cicero Ave
Chicago, IL 60641
183 Reviews
Write a Review183 Reviews of Sergio Reyna
August 05, 2024
Although I received my service, I was disappointed with the amount of time it took for a basic oil change, tire balance/rotation, and cabin/engine filter change. My appointment was 11:15am and I arrived e the amount of time it took for a basic oil change, tire balance/rotation, and cabin/engine filter change. My appointment was 11:15am and I arrived early. It was a nearly 3 hour turnaround - so many vehicles were lined up. I want good care taken when doing my car but the time seemed more due to overbooking. Also, on my drive from Chicago to Texas, my tire pressure light came on - which was alarming after just having service. I had to check my pressure and reset the TPRM as a result. Pressure was fine - so I’m not sure what caused that. More
Other Employees Tagged: Alex Sarmiento
August 04, 2024
Excellent service! I always take my car to Victory Toyota of Midtown because they are the best! I always take my car to Victory Toyota of Midtown because they are the best! More
Other Employees Tagged: Shane Tabora , Rene Ortiz, Richardo (Rich) Santillanes, Alex Sarmiento
August 02, 2024
This location now looks and feels amazing! It is Clean and runs efficiently . With quite Knowledgeable staff that is eager to help their customer. Looking forward to continue visiting for sche It is Clean and runs efficiently . With quite Knowledgeable staff that is eager to help their customer. Looking forward to continue visiting for scheduled maintenance ( if needed! Lol) . Love you Toyota! More
Other Employees Tagged: Alex Sarmiento
August 02, 2024
They are very friendly and efficient. The work on my car only took an hour to complete. The work on my car only took an hour to complete. More
Other Employees Tagged: Shane Tabora , Rene Ortiz, Richardo (Rich) Santillanes, Alex Sarmiento
August 01, 2024
Victory Toyota dealership service was very good. They took care of my car and gave me an update of service that I need on my car. It was very thorough. Best dealership victory Toyota. I wouldn’t go They took care of my car and gave me an update of service that I need on my car. It was very thorough. Best dealership victory Toyota. I wouldn’t go anywhere else. More
Other Employees Tagged: Alex Sarmiento
July 30, 2024
I recently had service performed on my Toyota 4Runner at Victory Midtown and was extremely pleased with the service I received. My service advisor was Edwin Salgado, upon my first visit he helped install a Victory Midtown and was extremely pleased with the service I received. My service advisor was Edwin Salgado, upon my first visit he helped install a front plate bracket on the 4Runner even though I had not purchased the vehicle there. His helpfulness on that initial visit caused me to return to have Victory Midtown do a brake service and oil change on my vehicle. Again I was impressed with the way Edwin and Victory Midtown took care of my Vehicle. Edwin kept me informed and eased all my concerns through out the process. Definitely recommend Victory Midtown for a Toyota product. More
Other Employees Tagged: Edwin Salgado
July 30, 2024
Had a great service Honest people Respectful They offered me a loaner vehicle and I had to request to keep it overnight and they were so understandable offered me a loaner vehicle and I had to request to keep it overnight and they were so understandable More
Other Employees Tagged: David
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