Sergio Reyna | Page 7
Service Director
Victory Toyota of Midtown
3255 North Cicero Ave
Chicago, IL 60641
181 Reviews
Write a Review181 Reviews of Sergio Reyna
June 14, 2024
Service was great. Very efficient. I was in and out. I’m very satisfied. I would definitely come back and recommend the dealer to other potential clients. Very efficient. I was in and out. I’m very satisfied. I would definitely come back and recommend the dealer to other potential clients. More
Other Employees Tagged: Rene Ortiz, Richardo (Rich) Santillanes, Alex Sarmiento
June 13, 2024
I was in the car for about 15 minutes and nobody came to talk to me. I had to ask an employee that was just standing near me if I had to go inside or wait. A simple hello or welcome would help your cl to talk to me. I had to ask an employee that was just standing near me if I had to go inside or wait. A simple hello or welcome would help your clients feel better about bringing their business to you. I left the car for oil change and went home. I was told it was going to be ready in 1 hour. Past 2 hours after leaving, I had to reach out to find out how long. Victory Toyota should have contacted me right after 1 hour to give me an update. More
June 13, 2024
Always great service from the entire Toyota staff. Friendly and professional. Waiting area is also very nice and offer a variety of drinks and snacks. Friendly and professional. Waiting area is also very nice and offer a variety of drinks and snacks. More
Other Employees Tagged: Alex Sarmiento, Edwin
June 08, 2024
Amazing, new facility. Speedy service, friendly people. I will be doing all my service work here at Victory Midtown! Speedy service, friendly people. I will be doing all my service work here at Victory Midtown! More
Other Employees Tagged: Shane Tabora , Alex Sarmiento, Herman
June 06, 2024
Had 12 volt Prius battery replaced. Takes about 15 minutes maximum. Have seen it done online in less than 8. $185 labor charge was outrageous in my opinion. Takes about 15 minutes maximum. Have seen it done online in less than 8. $185 labor charge was outrageous in my opinion. More
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