Sergio Reyna | Page 9
Service Director
Victory Toyota of Midtown
3255 North Cicero Ave
Chicago, IL 60641
181 Reviews
Write a Review181 Reviews of Sergio Reyna
May 27, 2024
The service I experienced was quick, respectful and transparent. I greatly appreciated the staff member who helped walked me through my visit transparent. I greatly appreciated the staff member who helped walked me through my visit More
Other Employees Tagged: Alex Sarmiento
May 25, 2024
I gave you a ring and no one picked up. I was dissatisfied. Today I went into the service center. Edwin was great and got me in and out. Quick oil change. My first on my wife’s truck. But t I was dissatisfied. Today I went into the service center. Edwin was great and got me in and out. Quick oil change. My first on my wife’s truck. But the manner in which I received my truck but was not acceptable. The handle to open the drivers door has grease on it. The more on the inside. The control panel for the windows and steering wheel where the arrows are located and shifter knob. I get it. Your guys are quick and in a hurry. But that doesn’t give them the excuse to be sloppy. You guys provide PPE. I am sure they don’t hear the dealer telling them hey we are low on gloves and over the budget for them. A simple look over and see. Other places provide a plastic seat cover for a tech to place over the seat before he or she sits into a clients vehicle. Just really mad in which my truck was left. Ima call up the dealer and request my vehicles future maintenance be switched to another dealership closer to my home. I drove an hour away to your dealer this morning. How would you feel? More
Other Employees Tagged: Edwin
May 18, 2024
It was great - I love toyota so much. I’m happy I got my car from here. I’m happy I got my car from here. More
Other Employees Tagged: Shane Tabora , Rene Ortiz, Richardo (Rich) Santillanes, Alex Sarmiento
May 17, 2024
The new location of Toyota is strategically excellent! !! The employees are very serviceable and are together with costumers giving orientation and advice until the service is done. Always smiling. !! The employees are very serviceable and are together with costumers giving orientation and advice until the service is done. Always smiling. More
Other Employees Tagged: Alex Sarmiento
May 16, 2024
Me gusto como me atendieron. con respeto.cortecias,me explicaron .lo que mi carro tenia y nececitabe,tambienme gusto el nuevo lugar,muy bonito y todas las fotos,me gusto mucho.. con respeto.cortecias,me explicaron .lo que mi carro tenia y nececitabe,tambienme gusto el nuevo lugar,muy bonito y todas las fotos,me gusto mucho.. More
Other Employees Tagged: Shane Tabora , Alex Sarmiento
May 16, 2024
Great customer service and communication. Never fails to give you a call when your car is ready for pick up. Never fails to give you a call when your car is ready for pick up. More
Other Employees Tagged: Shane Tabora , Rene Ortiz, Richardo (Rich) Santillanes, Alex Sarmiento
May 14, 2024
Dealer look better now but is the same lazy crew working there it seem like they don’t want to work there it seem like they don’t want to work More
Other Employees Tagged: Shane Tabora , Alex Sarmiento
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