Mr. Sergio Rivera's very professional and helpful throughout my experience with him. He is very knowledgable and make me very comfortable working with him.
"Purchased a LEAF"
Sergio was professional, welcoming, and straightforward. I had corresponded with the dealership over email for a few days before coming in to work out a deal. Once there, Sergio walked me through the sales process without pressure or stress. Very satisfied overall.
"Pre-Owned /Used Vehicle"
This was my first visit to the dealership meeting some of the staff personnel they were very polite and friendly and my Sales Representative Sergio Rivera he was very professional made me feel every comfortable within my purchase of the Nissan Altima, he answered all my needed questions and with excellent courtesy, if you are in need for a sales person I would request you to see him. Thanks Sergio.
"Nissan Rogue SV"
Sergio provided pleasant, prompt and professional service. He was helpful, informative and understanding as to my needs and requirements. The level of professionalism was maintained as I completed my purchase by Mark in finance and Cathy, the sales manager.
"Great Sales Experience"
Me and my wife had a great sales experience at Herb Gordon Nissan of Silver Spring, MD with Sergio Rivera. We purchased the new 2018 Nissan crossover SVU Kicks. The sales person was very help throughout the whole purchasing process involving more than one visit to the dealership looking at two different Kicks with no sales pressure. Mark Sonin was also great at getting us a great deal in terms of financing. Thank very much! I would recommend this dealership to all my friends and family.
"Wonderful Service! "
Sergio was so helpful and gave me a great; I got a brand new vehicle that was just made in 2018 at a very low price:)
"Kept his word. Bought car as agreed"
Good experience. Sergio was helpful and patient while I decided between two cars. No pressure. Dealership is committed to making a deal. I would buy here again.
"5 star service "
My experience at Herb Gordon was 5 star from the time I stepped in the door til the time I drove away in my new car.
"He was about the person THEN the car , he actually cared! "
Sergio went above and beyond to help me select a vehicle, though I had called to inquire about it he truly cared for me as a person to make sure that I was taken care of every step of the process. His handoff was thorough and friendly. Sergio was well informed of the vehicle we wanted and took his time and worked with me understanding my situation. What I can say is that my nephew and I are beyond pleased with our purchase, and will be looking forward to another in the future.
"Recent Car Purchase"
I purchased my last two vehicles with Herb Gordon Nissan and on both occasions, I received great customer service. My first car purchase was with Musa. Musa set a great standard and is one of the reasons I looked at Herb Gordon Nissan again for my second car purchase. For my second purchase, I worked with Sergio. Sergio was courteous, patient, knowledgeable, and professional throughout the entire process. It was a pleasure having Sergio as my sale rep. If you are interested in purchasing a Nissan I would definitely recommend Herb Gordon Nissan and ask for Sergio.