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Sergio Saucedo
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Sergio Saucedo
Customer Relationship Consultant
Family Toyota of Burleson
801 S Burleson Blvd
Burleson, TX 76028
11 Reviews
Languages Spoken
English
Spanish
11 Reviews
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11 Reviews of Sergio Saucedo
Helpful 
November 28, 2023
Jason and Sergio did a great job helping me find the card I needed at the price pointed I needed to stay in. They were friendly and made it a pleasant experience after spending 2 days at dealerships. I needed at the price pointed I needed to stay in. They were friendly and made it a pleasant experience after spending 2 days at dealerships. More
by abbeyrachel326
Other Employees Tagged: Bryan Woodard, Ysrael Placencia, Jason Jutz, Seth Boutin
October 23, 2023
Family Toyota of Burleson sold me the car at above the advertised price. They did so by tacking on a cost for so-called "optional warranties". Those warranties "are included at no extra cost" with each advertised price. They did so by tacking on a cost for so-called "optional warranties". Those warranties "are included at no extra cost" with each Toyota Certified Used Vehicle (TCUV), per GS Administrators (Gulf States). The Buyer's Order shows the cost of my vehicle at a price above advertised price. They did not itemize anything for the optional warranties. Family Toyota raised the price for the car under false pretenses. After the check was written, they also told me that there was only one key FOB. Nor did they provide the priced TCUV window label which would have shown the warranty expiration date -- as part of the advertised priced -- not as an option. Only later did they provide the 160-point Quality Assurance Inspection Check Sheet, as evidenced by the lack of my signature on the form. I have complained. With my complaint, they provided a 2nd key FOB of which I had to pay $160 to have it programmed. The bottom line, let the buyer beware. Family Toyota has done nothing to improve the persona of the used car salesman. More
by Michael
September 29, 2023
Just a purchased my second vehicle from Sergio and Christian. Both men are outstanding at their jobs. Overall great experience with everyone involved from salespeople, sales manager and closing paperw Christian. Both men are outstanding at their jobs. Overall great experience with everyone involved from salespeople, sales manager and closing paperwork!! More
by tommy
Other Employees Tagged: Derek Herndon
August 31, 2023
Sergio and Jonathon were so helpful, made my car buying experience a great one!! They were so kind, and answered all my questions, very professional and exceeded my expectations! experience a great one!! They were so kind, and answered all my questions, very professional and exceeded my expectations! More
by srdunn
Other Employees Tagged: Jonathon Isbell
June 16, 2023
I love this dealership and its sales people. This dealership does not play games like some other dealerships we’ve encountered in the area. We loved working with Sergio! He was transparent and h This dealership does not play games like some other dealerships we’ve encountered in the area. We loved working with Sergio! He was transparent and honest throughout the entire process. We feel like he had our best interests in mind and wasn’t pushy. More
by Dterrell1241
March 31, 2023
I worked with Sergio and Blake. They both provided excellent customer service. There was no hard sale or anything like that. Everyone was very polite and it was a great experience. They both provided excellent customer service. There was no hard sale or anything like that. Everyone was very polite and it was a great experience. Very happy with my purchase as well as what I received for my trade in. More
by Josh
Other Employees Tagged: Blake Byrd
