Sergiu Pricepa | Page 18

Outstanding service - as usual! Sergiu was his normal great self! It's truly tough to imagine any dealership's service department offering greater satisfaction. I look forward to seeing the Younger Nissa great self! It's truly tough to imagine any dealership's service department offering greater satisfaction. I look forward to seeing the Younger Nissan crew for my next service appointment, and highly recommend them for all service needs. More

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Always fast, friendly service, even at 730am on a Saturday Morning- and I arrived on customer appreciation day for free coffee, donuts, bagels and a discounted oil change! Win Win Saturday Morning- and I arrived on customer appreciation day for free coffee, donuts, bagels and a discounted oil change! Win Win More

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The semi-annual lunch that was provided as I waited to have my car serviced was excellent. My wife was given a free key container, and I enjoyed watching NCAA football on the television. Everyone in the have my car serviced was excellent. My wife was given a free key container, and I enjoyed watching NCAA football on the television. Everyone in the service department was great...a real pleasure to come to the dealership for my first service on my new Nissan Versa Hatchback. More

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I had to take my car in for service and was worried about the wait since I had my daughter with me. Upon arrival at the gate, Gary greeted me and started the paperwork. Doug finish the process and suggeste the wait since I had my daughter with me. Upon arrival at the gate, Gary greeted me and started the paperwork. Doug finish the process and suggested that I went to the express service since it would be quicker that way. Sergiu was more than happy to take me thru the express service. He advised that within 30-45 mins I should be on my way out. And yes I was within 45 mins. The staff was excellent, Doug patient with me, Gary very professional and Sergiu speedy. They did not try to have me spend any money. I question them regarding services that I thought I needed and was told that it is not yet necessary. Save my money for now. To too that, my sale person Lacoe was going in vacation for 2 weeks. He called to let me know that he will be away for 2 weeks however if I needed anything I can call and someone will be more than happy to assist. Isn't that beyond professionalism? Thank you Lacoe I am thankful for such loyalty and dedication. Thank you Younger Nissan. More

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I have been having my Nissan cars serviced at Frederick Nissan and spent thousands of dollars there for 13 years, trusting you advice completely, but after the last service visit I believe I will have to g Nissan and spent thousands of dollars there for 13 years, trusting you advice completely, but after the last service visit I believe I will have to go elsewhere. I just had an oil change but during the multi-point inspection it was discovered that my brakes were down to 2/32 and that it was metal to metal so my rotors had to be changed out too, on the front end of my Maxima. Since the price was almost $400.00 to have this repair done I went somewhere else to get the brakes done. Not only were the pads NOT at 2/32 but they had not even come close to scoring the rotors. I was told by the customer advisor that it was imperative that I get my brakes done immediately and scared me into having them done ASAP, which was not even close to being an emergency as he suggested. I am totally disgusted. (I have the old pads my possession if you would like to take a look) I was also told there is an additional $3000.00 worth of work to be done on my car. Do I believe it...that is questionable!!! When did your service department switch from honestly helping people with getting their cars repaired to looking toward the Almighty dollar! You have us over a barrel, we rely on our cars daily, and we trust you. How do I trust you now? I have bought 2 cars at your dealership and am in the market for another. I will rethink that one. More

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Sergiu was very friendly and respectful. I needed an oil change thru the "Express" lane service; waiting time for service was exactly as he quoted. He gave me a print out of what I should have checked at m change thru the "Express" lane service; waiting time for service was exactly as he quoted. He gave me a print out of what I should have checked at my next service appointment. He was very professional and represented Nissan extremely well. More

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I am always greeted with a smile and a good morning, even at 7:30am in a Saturday Morning. Customer service is always a plus here. I always have fast friendly service. Usually in and out in a half hour. at 7:30am in a Saturday Morning. Customer service is always a plus here. I always have fast friendly service. Usually in and out in a half hour. More

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Sergiu Pricepa is ALWAYS extremely friendly and thorough each time I visit. I purchased two Nissans within a week, one for me and one for my wife - we bring them in at the same time for service, and I alway each time I visit. I purchased two Nissans within a week, one for me and one for my wife - we bring them in at the same time for service, and I always look forward to seeing Sergiu. He represents your organization extremely well, please recognize him for his hard work. Michael Gray More

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Serglu was very helpful and honest with what my car needed. I'm glad I purchased my car here 2 years ago and will continue to come back for service. needed. I'm glad I purchased my car here 2 years ago and will continue to come back for service. More

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Excellent customer service. The staff were friendly, very polite and able to answer all my questions with great articulation. Fast and thorough check. Comfortable area while you wait. polite and able to answer all my questions with great articulation. Fast and thorough check. Comfortable area while you wait. More

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