298 Reviews
Write a Review298 Reviews of Serhan Alkan
November 30, 2017
Serhan "Sergio" Alkan our experience with Serhan "Sergio" Alkan was terrific!!! :) he made sure that we were taken care of. He was very knowledgea our experience with Serhan "Sergio" Alkan was terrific!!! :) he made sure that we were taken care of. He was very knowledgeable, and helpful and we enjoyed his stories while we were waiting for finance :) this is a great dealership all round :) More
January 22, 2017
Great Experience The first person we met was Tim Lile. Absolutely a friendly and helpful person. The dealership was very helpful in providing the vehicle we wanted fo The first person we met was Tim Lile. Absolutely a friendly and helpful person. The dealership was very helpful in providing the vehicle we wanted for the right cost. More
Other Employees Tagged: Tim Lile , Richard Winn
December 23, 2016
Great salesmanship! This is our third Kia. Zach Bell was our salesperson. He was easy to work with and always had a great sense of humor. It was a great experience. This is our third Kia. Zach Bell was our salesperson. He was easy to work with and always had a great sense of humor. It was a great experience. He also called to see how we liked our car and that we can contact him if we have any questions. Thanks again Zak. Rich & Mary Rolnicki More
Other Employees Tagged: Zach Bell, Randy Bowser
November 03, 2016
It Was Time It was time to retire my Ford Ranger. Great little truck but at around 220,000 miles it was giving me some trouble. Looked at a few things online and It was time to retire my Ford Ranger. Great little truck but at around 220,000 miles it was giving me some trouble. Looked at a few things online and went into Bill Bryan cold, not really knowing what to expect. Been driving the ford for so long I didn't know how to go about buying a car. First encounter was with Tim Lile. We told what we were looking for and our budget. Told him the budget was most important and he joked "so stay within budget even if it has polka dots, got it!" He made the experinece less stressful than I expected. Showed us cars on the lot, within budget right off the bat. Nothing we really liked. Went inside, looked at additional inventory and he found a 2009 Dodge. He brought it to the front and my wife Sue and I loved it. Took it for a ride, talked to Tim about it and well, we bought it. All in all, we were there just a couple hours and we drove it off the lot. Tim was super knowable and easy to deal with. We will definitely shop Bill Bryan and work with Tim again. Thanks Tim! More
Other Employees Tagged: Tim Lile , Eddie Pereira
April 24, 2016
EXCELLENT EXPERIENCE! !! I live 2 1/2 hours away from Bill Bryan Kia. They had 3 of 7 2017 Sportage Sx. I called and spoke with Anastasia and Dale. I gave them my informatio I live 2 1/2 hours away from Bill Bryan Kia. They had 3 of 7 2017 Sportage Sx. I called and spoke with Anastasia and Dale. I gave them my information. They worked a deal for me. I was a bit leary but I drove to Leesburg. When I got there I was greeted by Chad who took me to Dale. They in turn intoduced me to Serhan, salesman. He and Chad helped me choose and test drive my car. The deal did not change. They were both professional and very helpful. Serhan was very knowledgeable about the new Sportage Sx. Eddie walked me through the financial paperworked and made it painless. The car was prepped and Serhan and Chad walked me through the cars features. I drove it home. The EASIEST car buying experience I have ever had. If you need a car, try them first. It was worth the drive. I highly recommend this car dealer and the staff. More
Other Employees Tagged: Eddie Pereira, Chad, Dale, Anastasia
January 06, 2016
Not Satisfied at all I have bought many vehicles in this area from your competiors and have been by far more pleased than I was with your team. Serhan did what he could to I have bought many vehicles in this area from your competiors and have been by far more pleased than I was with your team. Serhan did what he could to salvage the sales but your service and detail team are rude and unprofetional. They had to keep my (Used) car an extra few days to get some of what they should have done the first 4 days they had it. You should take your team over to VanGannaway and get some lessons on customer service. I ended up taking to a detailer and paying myself to get it done right. I paid full price with no hagle becuse I knew the car needed a full detail. More
December 06, 2015
SERHAN ALKAN IS THE BEST. HE ROCKS. WITTY AND HONEST!!! TRUST SERHAN ALKAN OF BILL BRYAN KIA. HE ALLOWED US TO TAKE PART IN THE PURCHASING OF OUR CAR. HE IS EXCELLENT!!!!!!! VISIT HIM. YOU WILL BE HAPPY YOU TRUST SERHAN ALKAN OF BILL BRYAN KIA. HE ALLOWED US TO TAKE PART IN THE PURCHASING OF OUR CAR. HE IS EXCELLENT!!!!!!! VISIT HIM. YOU WILL BE HAPPY YOU DID. IN ADDITION, BILL BRYAN KIA SHOWROOM WAS CLEAN, GREAT FREE COFFEE AND POPCORN. GREAT ATMOSPHERE TO FEEL SECURE IN YOUR DECISION TO PURCHASE A CAR. SERHAN WAS COMFORTING AND REACHED OUT TO OUR CONCERNS WITH OPTIONS. WE LOVE OUR KIA SOUL!!! THANK YOU SERHAN ALKAN! More
Other Employees Tagged: MARIO FONT OF SERVICE EXTREMELY PLEASANT WITH SEVERAL QUESTIONS ABOUT CAR. NICE MAN.
September 22, 2015
I came in for an oil change for my 2013 Kia Soul (which I bought from this dealer) and while I was waiting Kelly approached me and asked if I had considered trading in. I had be for my 2013 Kia Soul (which I bought from this dealer) and while I was waiting Kelly approached me and asked if I had considered trading in. I had been considering but didn’t think it was financially feasible. She convinced me. More
September 16, 2015
Great experience from start to finish! Having purchased from a Bill Bryan dealership before, I knew that's where I wanted to start in my search for a car for my daughter. The salesman, Ser Having purchased from a Bill Bryan dealership before, I knew that's where I wanted to start in my search for a car for my daughter. The salesman, Serhan was helpful and knowledgeable. This was further enhanced by our finance man, Bernie, who diligently worked to get us the best rate possible and was great to work with. We will continue to do our family auto purchases with Bill Bryan dealerships in Leesburg. Thank you! More
July 26, 2015
Salesperson that knows his job. I came in for a oil change on my 2014 Sorento,while sitting in the lounge I saw the person who sold me the Sorento.We started talking,and the next thi I came in for a oil change on my 2014 Sorento,while sitting in the lounge I saw the person who sold me the Sorento.We started talking,and the next thing I knew I was test driving a 2015 Optima. I fell in love with the way it drives and ride.I wasn't in the mood for purchasing another vehicle,but the more I talked to my salesperson the more he convinced me into a trade in. He was very sincere about what he was doing,and he went out of his way to get me the deal I wanted, and I fell comfortable with it.The administrator was awesome,he put the finishing touch on the deal, and made it even better.By the way, this took place on July 14,2015. More
Other Employees Tagged: Randy Bowser

