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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
522 Reviews
4.8

522 Reviews

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522 Reviews of Serra Chevrolet

July 24, 2026

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Employee Rating

Service staff friendly, very good at making appts easy to make. Nice facilities and waiting room pleasant. Nice to have coffee in waiting room. Work is always timely and accurate. More

by JUDYTUCKER06
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Recommend Dealer
Yes
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Jul 25, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Judy! We are thrilled to hear that you had a positive experience with our service staff, and we look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

July 21, 2026

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Would have been five stars. We had an appointment for three, arrived at 2:45, did not get our car back until 4:30. Simple oil change for our car we purchased here in February. More

by woodrat59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Unk

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Jul 22, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. We appreciate your feedback and encourage you to reach out to us directly to discuss this further. Sincerely, Your Friends at Serra Jackson

July 20, 2026

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This dealer ship is a good place to get a vechile and they work with you. More

by sandymcintyre14
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Recommend Dealer
Yes
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Jul 20, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Sandy! We're glad to hear that you had a positive experience with us and that we could assist you in getting a vehicle. Sincerely, Your Friends at Serra Jackson

July 18, 2026

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Employees very well knowledgeable & respectful. Drop off & pick up was surprisingly went smoothly Thanks for the experience. More

by MAINORD1
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Workmanship
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Recommend Dealer
Yes
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Jul 19, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mainord! We appreciate your kind words and are glad to hear that your experience with us was smooth and enjoyable. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 18, 2026

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Very good experience at Serra. They are efficient and very polite. The waiting room and bathrooms are very clean. They serve coffee. I would recommend Serra! More

by jimmy.eldridge
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 18, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Jimmy! We are thrilled to hear that you had a great experience with us and appreciated our clean facilities and efficient service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 16, 2026

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Many vehicles to choose from. New and used. We have bought 2 from Caleb. They are easily located of I-40 More

by terry4454
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Recommend Dealer
Yes
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Jul 17, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your great review, Terry! It's wonderful to hear that you enjoyed our wide selection of new and used vehicles at Serra Chevrolet Buick GMC Cadillac and that Caleb has been able to help you with not just one, but two vehicle purchases. We truly appreciate your continued trust and are grateful for your recommendation. We look forward to helping you again whenever you're ready for your next vehicle! Sincerely, Your Friends at Serra Jackson

July 12, 2026

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This was the fastest oil change and tire rotation that I have experienced. It was so fast, I wondered if they really did the job. That wasn’t meant as a slam, it’s just so hard to believe how fast it was co More

by mmllamson
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Workmanship
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Recommend Dealer
Yes
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Jul 12, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We’re glad to hear you had such a quick oil change and tire rotation experience. If you have any concerns or questions, please feel free to reach out. We appreciate your trust! Sincerely, Your Friends at Serra Jackson

July 11, 2026

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I really enjoyed my visit,everyone very polite as well as respectful. I would highly recommend. More

by mbishop40000
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Recommend Dealer
Yes
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Jul 12, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your positive feedback and look forward to serving you again. Sincerely, Your Friends at Serra Jackson

July 10, 2026

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Great customer service and thank you Landon for keeping me posted about my vehicle. Great job! More

by sappertom07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon

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Jul 11, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that Landon was able to keep you informed about your vehicle. Sincerely, Your Friends at Serra Jackson

July 10, 2026

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Employee Rating

We really enjoyed our experience working with Austin at Serra of Jackson. Extremely easy to work with and we didn't feel pressured to make a decision at all. More

by keystan1147
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Adams

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Jul 11, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Austin and felt at ease during your visit. Sincerely, Your Friends at Serra Jackson

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