Serra provided excellent services Clay the service person
provided exceptional care and kept me information throughout the time my vehicle was being serviced Serra is excellent to work with!
provided exceptional care and kept me information throughout the time my vehicle was being serviced Serra is excellent to work with!
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by fullerft17
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Clay
Nov 06, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful feedback! We are thrilled to hear that Clay provided you with exceptional care and kept you informed during your service visit. We look forward to assisting you again!
Sincerely,
Your Friends at Serra Jackson
Serra is a professionally run dealership.
Over the years, I have received excellent maintenance service in their shop. Sales personnel have always performed well. We have traded for two vehic
Over the years, I have received excellent maintenance service in their shop. Sales personnel have always performed well. We have traded for two vehicles and enjoyed both experiences. Recently, we traded for a 2026 Buick Enclave. Sales Associate, Ben Hudson, and Finance Manager, Drew Short, did a fine job. Also, it's always a pleasure to Mr.Sam!
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by MBLATT4626
Verified Customer
Verified Customer
Nov 06, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your wonderful review! We’re thrilled to hear about your positive experiences with our team, especially with Ben, Drew, and Mr. Sam. We appreciate your loyalty and look forward to assisting you with your future vehicle needs!
Sincerely,
Your Friends at Serra Jackson
I have bought from Serra many times in the past.
They have serviced ALL of my vehicles whether I bought from them or not . Every time with #1 service.
They have serviced ALL of my vehicles whether I bought from them or not . Every time with #1 service.
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by YHODGE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kelton Gaugh
Nov 06, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your kind words! We truly appreciate your loyalty and are thrilled to hear that you consistently receive top-notch service. We look forward to seeing you again!
Sincerely,
Your Friends at Serra Jackson
I love that they were able to get me in and out very
quickly on a saturday morning
quickly on a saturday morning
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by bluelight.belinda
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful review, Belinda! We're thrilled to hear that we could get you in and out quickly on your Saturday visit.
Sincerely,
Your Friends at Serra Jackson
really appreciated the free ride home so i could get back
to work. Would be nice if when a foreign vehicle is on the schedule for an appointment if they could go ahead and order the filter so it's there the
to work. Would be nice if when a foreign vehicle is on the schedule for an appointment if they could go ahead and order the filter so it's there the day of.
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by JENNY.PAYNE
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your feedback, Jenny! We’re glad to hear you appreciated the free ride home, and we value your suggestion about ordering filters in advance. We hope to see you again!
Sincerely,
Your Friends at Serra Jackson
I took my truckin for an oil leak, they got me in in a
timely manner and lucky for me it was an oil filter leak. I was close to an oil change so they went ahead and did the oil change . All good.. Thanks
timely manner and lucky for me it was an oil filter leak. I was close to an oil change so they went ahead and did the oil change . All good.. Thanks
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by malesus
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your positive feedback! We're glad to hear you had a good experience with your truck's oil leak and that we could assist you with the oil change. We look forward to seeing you again!
Sincerely,
Your Friends at Serra Jackson
Great service from Serra.
Seamless easy process. I would come here again. Highly recommend for your service.
Seamless easy process. I would come here again. Highly recommend for your service.
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by aidanhurst2019
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your kind words, Aidan! We’re thrilled you had a great experience with us and look forward to serving you again soon!
Sincerely,
Your Friends at Serra Jackson
You did not service my vehicle when I needed you guys.
I was out of town on business and my wife's 2026 suburban broke down. I scheduled an appointment with you to get it fixed. The day of the appointment
I was out of town on business and my wife's 2026 suburban broke down. I scheduled an appointment with you to get it fixed. The day of the appointment she brought it in and your service department refused the service saying that we did not buy it there and they were not fixing it. Jones chevrolet in Humboldt took care of us and got the vehicle fixed the next day. That was the last time I will do business with Serra, you left my wife standing there with no way to get her vehicle fixed. That was very unprofessional and a crapy way of doing business. I have spent my last dollar at your dealership.
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by BradleyB
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your feedback, Bradley. Please reach out directly to discuss your concerns further.
Sincerely,
Your Friends at Serra Jackson
Have been a customer for many years.
The service department staff is easy to work with and keep me informed when work is underway.
The service department staff is easy to work with and keep me informed when work is underway.
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by jduke2
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your amazing review! We’re glad to hear that you’ve had a positive experience with our service department, and we look forward to assisting you again in the future!
Sincerely,
Your Friends at Serra Jackson
Hands down, the best service department I have
experienced! Kelton and Thomas are always very helpful and go the extra step to make the experience professional, quick, and well done.
experienced! Kelton and Thomas are always very helpful and go the extra step to make the experience professional, quick, and well done.
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by mark@vipweightlosscenters.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe , Vince, Brad and Jason
Oct 29, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your kind words, Mark! We’re thrilled to hear that Kelton and Thomas provided you with exceptional service. We look forward to seeing you again soon!
Sincerely,
Your Friends at Serra Jackson