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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 2

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
522 Reviews
4.8

522 Reviews

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522 Reviews of Serra Chevrolet

July 09, 2026

Dealership Rating
Employee Rating

The service was completed in a timely and professional manner. The service department was courteous. Kelton was polite and thorough. We were well pleased. More

by GREGGILBREATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelton Gough

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Jul 10, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Greg! We’re thrilled to hear that you had a positive experience with our service department and that Kelton was able to assist you effectively. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 09, 2026

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Employee Rating

Jessie in the Kia service department needs more training on customer service. Yelling out customers names is unprofessional. I’ve been coming to this dealership for years and have never encountered this beh More

by nywill26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie

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Jul 10, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. We encourage you to reach out to us directly so we can discuss your concerns further. We look forward to hearing from you. Sincerely, Your Friends at Serra Jackson

July 08, 2026

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Employee Rating

Always a positive buying experience-We’ve been Serra customers for going on 15 years now. More

by heathercotham.13
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 09, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your loyalty and for sharing your positive experience with us, Heather! We look forward to continuing to serve you for many more years to come. Your Friends at Serra Jackson

July 08, 2026

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Employee Rating

Clay was very pleasant to work with. He explained the problem. The repair was completed quickly. He was very professional. More

by leesusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay

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Jul 08, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re glad to hear that Clay provided you with excellent service and that your repair was completed quickly. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 06, 2026

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Employee Rating

Great service dept. Spent time to research and fix the problem. Jessie Walker is terrific and went above and beyond! More

by buhrmann35
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jul 07, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your great feedback! We’re thrilled to hear that Jessie provided you with terrific service and went above and beyond to help you fix the problem with your vehicle. Please come and see us again at Serra Chevrolet Buick GMC Cadillac if you need anything else. Until next time! Sincerely, Your Friends at Serra Jackson

July 05, 2026

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Employee Rating

The service was good. Done in a timely manner The SRX is running good. I appreciate the service given to me. More

by jbraxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelton did a good job helping me.

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Jul 05, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We are glad to hear that the service was timely and that your Cadillac SRX is running well. We appreciate your support and look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

July 03, 2026

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The service was great; however, I feel the technician could have been a bit more personable and explained my car's need more in depth. I feel like maybe it was the time since I came right at 2pm to pick More

by MORRIS.RHONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Rhonda. We appreciate your insights and are glad to hear that you plan to continue using Serra Chevrolet Buick GMC Cadillac for your service needs. We look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson

July 03, 2026

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Employee Rating

The buying process was really smooth and much better than my past experiences at other dealers. Everyone involved was great. More

by markdrumwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Tucker

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Jul 04, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mark! We’re thrilled to hear that your buying process was smooth and much better than your past experiences at other dealers. Our team looks forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 03, 2026

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Employee Rating

Serra has a top notch service department. As always treated with respect. The place to go. More

by billygoodman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Billy! We appreciate your kind words about our service department and look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

July 03, 2026

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Employee Rating

I had a great experience. I was greeted at the door and they took my car right back. They kept me informed of all they were doing to my car.Thanks Serra. More

by amymariedouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Amy! We’re thrilled to hear about your great experience and appreciate your kind words. Sincerely, Your Friends at Serra Jackson

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