Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
426 Reviews
4.8

426 Reviews

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426 Reviews of Serra Chevrolet

January 25, 2026

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Employee Rating

The service was fast and super easy as usual. The appointment was done on line and they were ready when I showed up. More

by waylani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Waylani! We're thrilled to hear that your experience with Serra Chevrolet Buick GMC Cadillac was fast and easy. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

January 20, 2026

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Great experience! Everyone was friendly and helpful. Got right in and drank coffee and checked out. Love the service. More

by SUNNYC0
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Workmanship
Service Time
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Recommend Dealer
Yes
Jan 21, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Sunny! We're thrilled to hear you had a great experience with us at Serra Chevrolet Buick GMC Cadillac and enjoyed our service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

January 19, 2026

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They provided great service and very friendly staff. Polite and willing to help. Will be returning. More

by N.R.H.2010
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Workmanship
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Recommend Dealer
Yes
Jan 20, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks so much for your encouraging words! We're delighted to hear you had a great experience with our friendly staff and we look forward to welcoming you back to Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

January 17, 2026

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I appreciated the fast and professional service it was my first service. They also let me know of the future services that will be needed. More

by Casandra Skinner
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Recommend Dealer
Yes
Jan 18, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Casandra! We're glad to hear you had a positive experience with your first service at Serra Chevrolet Buick GMC Cadillac and that our team was able to assist you with future service information. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

January 06, 2026

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We had a great experience at Serra Chevrolet of Jackson. We would recommend them to anyone in the market for a vehicle. More

by mbballhagen
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike was great to work with!

Jan 06, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

January 05, 2026

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I worked with Kia, and Greg from Kia. I had a great experience at this dealership purchasing my vehicle. The people were kind and knowledgeable and the process was streamline! I am rea More

by connie04
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg, Jackson, Ray

Jan 05, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Connie! It's wonderful to hear you had a great experience with us and found the process efficient. We appreciate your suggestion regarding the survey options and hope to see you again at Serra Chevrolet Buick GMC Cadillac Kia! Sincerely, Your Friends at Serra Jackson

December 27, 2025

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Great dealership awesome Sales team most respected place I’ve ever worked with so friendly makes you feel like home every time I’m there More

by donaldmuchitch
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Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 27, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks so much for your thoughtful review, Donald! We're delighted to hear that you feel at home with us and appreciate your kind words about our sales team. Our team looks forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

December 23, 2025

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Always get to my vehicle earlier than my appointment time. Waiting area is clean and comfortable. Always keep me informed of the work being done More

by TOMSEEVER
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Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Tom! We appreciate your kind words about our clean waiting area and your positive experience with our team at Serra Chevrolet Buick GMC Cadillac. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

December 16, 2025

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A very good buying experience. Brian Russell and Bryan Borders provided a professional buying experience. More

by johncarson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Borders

Dec 17, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, John! We're thrilled to hear that you had a great buying experience with Brian and Bryan at Serra Chevrolet Buick GMC Cadillac. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

December 13, 2025

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Employee Rating

Work started right at appointment time. Coffee and charger connections available. Tire pressure was 32 psi when brought in and when picked up. Thought they would have added air to 35 psi More

by alancra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We appreciate your observations and encourage you to reach out to us directly to discuss your experience further. Sincerely, Your Friends at Serra Jackson

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