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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 26

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

November 26, 2024

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Employee Rating

Professional ,courteous and prompt service. We were very pleased with the entire staff. Clean updated facilty. More

by tloent
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Recommend Dealer
Yes
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Nov 27, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that you were pleased with our professional, courteous, and prompt service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in maintaining a clean and updated facility for our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

November 22, 2024

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Service was great! Very easy to work with. Dependable and done in timely manner. Thanks More

by angeladawnsummers
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Service Time
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Yes
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Nov 25, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about the service you received at Serra Chevrolet Buick GMC Cadillac. It’s great to hear that our team was easy to work with and delivered in a timely manner. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 22, 2024

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Everyone at Serra is always very polite and professional. Great Customer service , fast and communicate every step of the way. More

by buttons910
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Workmanship
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Recommend Dealer
Yes
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Nov 25, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Serra Chevrolet Buick GMC Cadillac. It’s great to hear that you experienced polite and professional service, as well as clear communication. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 18, 2024

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I am happy with the services performed and the ease of making an appointment for service. They also do get your car back quickly with a scheduled appointment, however, the last 2 times I have had an appo More

by jmcmackin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding the ease of making appointments and the quick turnaround on your service at Serra Chevrolet Buick GMC Cadillac. However, we understand your frustration with the communication issue regarding your vehicle's completion time. We value your input and are constantly looking for ways to improve our notifications for customers. Please feel free to reach out to us directly so we can discuss this matter further. Your satisfaction is important to us, and we look forward to serving you better in the future. Sincerely, Your Friends at Serra Jackson

November 16, 2024

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The staff is all friendly and work fast to get you back on the road. More

by alyse_ttk
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Recommend Dealer
Yes
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Nov 18, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff at Serra Chevrolet Buick GMC Cadillac to be friendly and efficient. Your experience is important to us, and we look forward to assisting you again in the future. Safe travels! Sincerely, Your Friends at Serra Jackson

November 15, 2024

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I’ve bought my last 3 cars from Serra Kia. Love my Kia Sportage. They always has good service and friendly staff. More

by pjleill
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Recommend Dealer
Yes
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Nov 18, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac. If you ever need anything or wish to explore our offerings in the future, feel free to visit us. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

November 15, 2024

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Excellent customer service. Finished under the estimated time they gave me for recall repairs and an oil change. Super nice people, I won’t take my Kia anywhere else. More

by dinahcakes
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy

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Nov 18, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your fantastic feedback! We're thrilled to hear about your excellent experience with us at Serra Chevrolet Buick GMC Cadillac. It's great to know that we exceeded the estimated time for your recall repairs and oil change. We appreciate your trust in us, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

November 14, 2024

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Kelton my service writer was great, kept me informed and very helpful in taking care of my needs More

by rexdavis1950
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Recommend Dealer
Yes
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Nov 15, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that Kelton provided you with excellent service and kept you informed during your visit. At Serra Chevrolet Buick GMC Cadillac, we always strive to meet our customers' needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 13, 2024

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Staff if friendly and professional. Service is done satisfactorily and timely. Dealership is clean and customer accommodating. More

by pegleathers
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Dept.

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Nov 14, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and professional, and that you were satisfied with our service at Serra Chevrolet Buick GMC Cadillac. We take pride in maintaining a clean and accommodating environment for our customers. We look forward to welcoming you back next time! Sincerely, Your Friends at Serra Jackson

November 12, 2024

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Everyone was very professional and performed quality work. I recommend their services. Quality without a high price tag. More

by Middles
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Service Time
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Recommend Dealer
Yes
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Nov 13, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be professional and our services to be of great quality at an affordable price. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

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