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Serra Chevrolet
Serra Chevrolet | Page 30
Serra Chevrolet - Cadillac - Buick - GMC
189 Stonebridge Blvd
Jackson, TN 38305
525 Reviews
525 Reviews
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525 Reviews of Serra Chevrolet
Verified Customer
September 20, 2024
It was great service, everyone was friendly and the seller helped well with the choice I made. Great work not just the seller but the while team! seller helped well with the choice I made. Great work not just the seller but the while team! More
by D'RYANTskinner
Other Employees Tagged: Cooper
September 19, 2024
Easy to schedule appointment for when I need it, short wait time, friendly and excellent service. They take great care of me while I’m waiting and my car. wait time, friendly and excellent service. They take great care of me while I’m waiting and my car. More
by osteenpriscilla
Other Employees Tagged: Service department
September 16, 2024
Phillip showed us every vehicle we asked about. We drove new and used vehicles and we were never pressured on which one to pick. Very satisfied with the process. We drove new and used vehicles and we were never pressured on which one to pick. Very satisfied with the process. More
by richard.hughes
Other Employees Tagged: Phillip McKnight
September 03, 2024
Jordan provided excellent service, working me in when I came by the dealership after experiencing an unexpected issue with my car. He and the entire service department have always been very thorough when c came by the dealership after experiencing an unexpected issue with my car. He and the entire service department have always been very thorough when communicating, whether on the phone or in person. Jordan always provides very complete information when reviewing the work needed on my car, answers my questions, so I can make informed decisions. The environment at the dealership is comfortable, since I usually wait there. More
by jaxlea22
Other Employees Tagged: Jordan
August 28, 2024
A couple of things you should be aware of. First, I took my 2022 Telluride in for service. Everything was efficient and great. You had to order a part for the seat and let me know that it w First, I took my 2022 Telluride in for service. Everything was efficient and great. You had to order a part for the seat and let me know that it would take a few days to arrive and you would give me a call so that I could bring it back in. After a while, I called to check on it. The part had arrived and I scheduled another service and it was taken care of. The thing to note was that there was a failure in the follow up that was said would happen. Second, all of the work performed was recall/warranty. When I got home after picking up the car I checked the mail only to find another recall that needs to be performed. I don't know how your systems work, but it would have been nice if the dealership had checked to see if anything needed to done. Now I have to schedule another time to take care of the new issue. More
by dclouse0
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