Serra Chevrolet | Page 35

I had an excellent experience. They were Courteous and flexible. I highly recommend trading with this dealership. They were Courteous and flexible. I highly recommend trading with this dealership. More

by cscott52 Verified Customer Verified Customer

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I moved to the area almost a year ago. I've used Serra for the service of my XT5. They've done a great job. I've used Serra for the service of my XT5. They've done a great job. More

by kendra.reese Verified Customer Verified Customer

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The service staff was very helpful to get me in and put 2 new tires on my vehicle. I had to come in at lunch time on a work day for me and return to work ASAP. Got me in and out . Was so glad as I had a da new tires on my vehicle. I had to come in at lunch time on a work day for me and return to work ASAP. Got me in and out . Was so glad as I had a day trip out of town planned for Saturday. More

by jls2 Verified Customer Verified Customer

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Very nice. Very friendly. Super helpful to people who are new to the vehicle buying business Very friendly. Super helpful to people who are new to the vehicle buying business More

by garvinjordan83 Verified Customer Verified Customer

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Title: A Cautionary Tale: My Disheartening Experience with Serra of Jackson As a consumer who values honesty and transparency, my recent encounter with Serra of Jackson left me deeply disheartened and with Serra of Jackson As a consumer who values honesty and transparency, my recent encounter with Serra of Jackson left me deeply disheartened and questioning the integrity of the dealership. In my pursuit of a new vehicle, I embarked on a 12-hour round trip to Serra of Jackson, drawn by their seemingly reputable standing. However, upon arrival, I was confronted with a dismaying reality: the car I intended to purchase bore undisclosed damages. What compounded my disappointment was not merely the presence of damages, but the dismissive attitude with which my concerns were met. Instead of acknowledging the oversight, I was offered a refund of my deposit, accompanied by the unsettling assertion that there were other interested buyers waiting in line. This experience has prompted me to question the ethical standards and customer care practices of Serra of Jackson. How can a dealership justify withholding crucial information about a vehicle, especially when a customer has invested significant time and effort into the purchase process? My intention in sharing this account is not borne of resentment, but rather a genuine desire to caution prospective buyers. If you are considering a purchase from Serra of Jackson, I implore you to exercise caution. Scrutinize any vehicle of interest meticulously, and do not hesitate to inquire about its condition in detail. Regrettably, my experience has illuminated a disconcerting reality: Serra of Jackson may not consistently disclose all relevant information, thereby exposing buyers to the risk of purchasing flawed vehicles and the consequent disappointment. In conclusion, I urge those in search of a vehicle to explore alternative options. My encounter with Serra of Jackson was not merely disappointing, but served as a disheartening reminder of the importance of integrity and transparency in business dealings. It is my sincere hope that by sharing my experience, others can avoid a similar ordeal. More

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Your staff was friendly and helpful to get me in and out fast. The Admin staff helped me figure out how to use the reward points I had to pay for the service. fast. The Admin staff helped me figure out how to use the reward points I had to pay for the service. More

by dave1950 Verified Customer Verified Customer

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Our salesman, Bryan made purchasing out vehicle a pleasure. We have never enjoyed the vehicle search and purchase process, but Bryan made the entire purchase process very easy and enjoyable. pleasure. We have never enjoyed the vehicle search and purchase process, but Bryan made the entire purchase process very easy and enjoyable. More

by carolynandjrbarker Verified Customer Verified Customer

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Everyone was very friendly and prompt as we entered the dealership! We always enjoy going to Serra of Jackson. Any questions and concerns were explained thoroughly throughout our visit. Everything was also dealership! We always enjoy going to Serra of Jackson. Any questions and concerns were explained thoroughly throughout our visit. Everything was also very clean and bright!! More

by pamshwn Verified Customer Verified Customer

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Great customer service and very patient and attentive. Treated just like family. Will work with you until you find what you need. Treated just like family. Will work with you until you find what you need. More

by Symone92 Verified Customer Verified Customer

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Fast and friendly service. They were able to meet all the needs this time in. They were able to meet all the needs this time in. More

by LEAH2023 Verified Customer Verified Customer

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