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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 38

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

March 15, 2024

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Employee Rating

I had a great experience. It was a quick smooth process, thanks for Dustin Warren and Jason in finance. More

by av3boys
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 18, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dustin and Jason was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Your Friends at Serra Jackson

March 15, 2024

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Employee Rating

I trust Serra with their quality and honesty regarding both purchases and servicing my car. More

by annejensen32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Anne. Sincerely, Your Friends at Serra Jackson

March 13, 2024

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Employee Rating

great service in regards to speed and accuracy of service . great respect for customer time More

by mkrueger2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: kelton gaugh

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Mar 13, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

March 12, 2024

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Employee Rating

The service provided at Serra is always great. ..the staff is friendly and professional and willing to assist with any problems. The wait time for an oil change is short, the waiting room is comfo More

by lat002
Recommend Dealer
Yes

Other Employees Tagged: Clay was extremely helpful!

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Mar 13, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

March 12, 2024

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Employee Rating

I appreciate the kindness shown to my wife when she took my truck to get serviced. Thanks so much More

by ferrisarnold410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilson Croom

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Mar 13, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

March 11, 2024

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The staff was friendly, waiting room was clean. I went in for a oil change. More

by gloriaamckinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience, Gloria! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

March 09, 2024

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Employee Rating

Staff courteous and knowledgeable. Very accommodating with scheduling. A great service department with comfortable waiting area More

by Deborah1221
Recommend Dealer
Yes
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Mar 11, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Deborah, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

March 05, 2024

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Employee Rating

2 1/2 hours for a scheduled in advance oil change and tire rotation. No contact with customer in waiting room. After two hours of waiting, customer went to restroom. Apparently that’s when the customer’s More

by twobirds2birds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Mar 06, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Your Friends at Serra Jackson

March 01, 2024

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Employee Rating

First required service (oil change and tire rotation). Quick turnaround. No issues. I drive from Memphis to this dealership for all of my new purchase needs. More

by professor_cward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

February 21, 2024

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Employee Rating

it was friendly and same day completion of repairs with no surprises. overall very satisfied More

by WCROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

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