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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 51

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
569 Reviews
4.8

569 Reviews

Write a Review

569 Reviews of Serra Chevrolet

September 27, 2023

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Employee Rating

I was met by a wonderful associate who took care of my car and explained the present condition of my car. He was kind, friendly and outgoing. He made my day. More

by bluehorizon77
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Recommend Dealer
Yes
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Sep 27, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

September 25, 2023

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Very helpful and went out of their way to helping me out and make me feel at home. More

by pllemosser
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ray

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Sep 26, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

Sep 27, 2023

pllemosser responded

Alyssa was a great help and so was Cody and Ray

September 24, 2023

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I didn’t have to wait very long at all, maybe 30 minutes total for an oil lube and filter as well as tire rotation. Great service very pleased More

by rjgreene
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Recommend Dealer
Yes
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Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

September 23, 2023

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The service was outstanding! My vehicle rides and especially drives so much better than it did before, thank you More

by rjgreene
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Recommend Dealer
Yes
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Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Your Friends at Serra Jackson

September 23, 2023

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In and out with exceptionally great service! Ray Rodey took great car of me! They got me in early and out early! More

by briej2008
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Recommend Dealer
Yes
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Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson

September 23, 2023

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People Are always friendly . I didn't wait long at all. Easy to make appoints. More

by jeanettewestbrooks
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Recommend Dealer
Yes
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Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Jeanette, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

September 20, 2023

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My wait wasn’t long at all. I am thankful for the coupons that I have received. Now that my husband is no longer here. I wish they would offer for someone to pick up my Cadill More

by glenell
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim

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Sep 20, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Your Friends at Serra Jackson

September 15, 2023

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Employee Rating

Took one hour and a half for an oil change. I also wanted my headlight fixed but there was no time. More

by jenorth2
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Workmanship
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Service Communication
Recommend Dealer
No
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Sep 18, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate learning about your experience at our dealership. Please contact us at your earliest convenience so we can work towards a resolution. Sincerely, Your Friends at Serra Jackson

September 13, 2023

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Employee Rating

The personnel are always friendly and courteous, but I was disappointed in the handling of an issue with my trim on my Kia. It is fading horribly and I was told it wasn’t covered by warranty do to mileage More

by rkocisko86
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 14, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Your Friends at Serra Jackson

September 05, 2023

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Excellent customer support with a professional staff and quality parts. Easy to make appoints and quick service. More

by mrblackstock1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

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