40 Reviews
Write a ReviewDealership Experience
20 yrs, 4 mos
Industry Experience
20 yrs, 4 mos
40 Reviews of Service Department
April 04, 2024
Great experience as always, no haggle everybody there is nice and quick to get you in and out, thanks Scott sledge a Jeff King nice and quick to get you in and out, thanks Scott sledge a Jeff King More
Other Employees Tagged: Sales Employee , Scott sledge
March 30, 2024
Amazing! I called poor Austin numerous times and he was very patient, very helpful, and very understanding. Carla was absolutely amazing with getting me into I called poor Austin numerous times and he was very patient, very helpful, and very understanding. Carla was absolutely amazing with getting me into a new edge with Austins help! More
Other Employees Tagged: Service Employee, Sales Employee , Carla Walker and Austin
March 29, 2024
A big shout out to Lori Boles! We just picked up our 3rd vehicle. We are extremely pleased with our experiences with Lori. We explain what we are interested in and she takes it fr We just picked up our 3rd vehicle. We are extremely pleased with our experiences with Lori. We explain what we are interested in and she takes it from there. She explains the options in such a way that we understand which options are what we need and which one are what we want. Lori treats us like family and makes us feel that we are her #1 priority. She is always willing to answer questions even after the sale. We will definitely use Lori for our next vehicle purchase. Bill and Becky Starnes More
Other Employees Tagged: Service Employee, Sales Employee
February 08, 2024
Very professional, easy to work with, returned all phone calls quickly and very knowledgeable great calls quickly and very knowledgeable great More
Other Employees Tagged: Service Employee, Sales Employee, Terry Mills , Austin
January 27, 2024
Awesome, great, professional, timely, simple, easy, convenient, courtesy, knowledgeable, punctual , referable, reachable, family, oriented personable , convenient, courtesy, knowledgeable, punctual , referable, reachable, family, oriented personable , More
Other Employees Tagged: Service Employee, Sales Employee, Terry Mills , Austin, great real asset to your company
August 05, 2023
Carla Walker was very helpful when we were there looking at vehicles. She is very friendly and we loved her. Sometime when we can purchase another vehicle we will hopefully come back there. ❤️ at vehicles. She is very friendly and we loved her. Sometime when we can purchase another vehicle we will hopefully come back there. ❤️ More
Other Employees Tagged: Service Employee, Sales Employee
July 14, 2023
Matt Hartup was wonderful to work with. I highly recommend him for your salesman. He understood what I was looking for. I highly recommend him for your salesman. He understood what I was looking for. More
Other Employees Tagged: Service Employee, Sales Employee , Bart
May 15, 2023
A recent vehicle purchase gave us the pleasure of connecting with Lori Boles. She personifies customer service excellence; a savvy business woman who made our experience with Jacky Jones a helpful connecting with Lori Boles. She personifies customer service excellence; a savvy business woman who made our experience with Jacky Jones a helpful and enjoyable experience.; More
Other Employees Tagged: Service Employee, Sales Employee , Mike Brown, Business Manager; Britney McGrille, James Lane
February 18, 2023
I have bought a lot of vehicles and the whole experience was fantastic. WE will work with again for sure. was fantastic. WE will work with again for sure. More
Other Employees Tagged: Service Employee, Sales Employee , Bill Miller
January 30, 2023
We recently purchased our 2nd vehicle from Jacky Jones Ford and just like the first time, Lori and Caren were amazing, got us a great deal and made the entire buying process smooth and easy, even being ou Ford and just like the first time, Lori and Caren were amazing, got us a great deal and made the entire buying process smooth and easy, even being out of state buyers. We highly recommend you see Lori for your next car or truck! More
Other Employees Tagged: Service Employee, Sales Employee