Service Employee
Service Employee at Jacky Jones Ford of Sweetwater

Service Employee

Service

Jacky Jones Ford of Sweetwater

714 New Hwy 68
Sweetwater, TN 37874

4.9
92 Reviews
4.9

92 Reviews

Write a Review

92 Reviews of Service Employee

June 03, 2026

Dealership Rating
Employee Rating

Everyone there is so nice and friendly. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. More

by paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Sales Employee , BART Littleton

Jun 03, 2026

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience. We appreciate your kind words about our team at Jacky Jones Ford of Sweetwater. Your feedback is valued.

May 28, 2026

Dealership Rating
Employee Rating

Although it took a bit to get our service appointment, everything was done and ahead of the promised timeframe. Thanks! More

by 22-F120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 28, 2026

Jacky Jones Ford of Sweetwater responded

Thank you for your feedback. We appreciate your patience with the appointment timing and are glad the service was completed ahead of schedule. Please feel free to contact us if you have any further concerns at Jacky Jones Ford of Sweetwater.

May 25, 2026

Dealership Rating
Employee Rating

This is my second purchase from Jacky jones and my second from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that ev More

by Tayguningram60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2026

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience with our team at Jacky Jones Ford of Sweetwater. We appreciate your loyalty and are glad to hear our staff met your needs. Your feedback is valuable to us.

May 02, 2026

Dealership Rating
Employee Rating

30 thousand mile service. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. More

by htrent77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 13, 2026

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience with the 30 thousand mile service. We're glad our team kept you informed throughout the process. We appreciate your trust in Jacky Jones Ford of Sweetwater.

April 22, 2026

Dealership Rating
Employee Rating

Jacky Jones employees are the best! They make buying a car fun and keep the show room low pressure and inviting. Be sure to say hi to Ray and Jeff. More

by Bearfoott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 20, 2026

Dealership Rating
Employee Rating

Outstanding service dept. Trk was repaired quickly. Very helpful staff. Brittany was a sweetheart Highly recommend! More

by aglenn122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Brittany was an extremely helpful and kept me informed. A great employee!

March 19, 2026

Dealership Rating
Employee Rating

The best dealership I’ve ever purchased a vehicle from salesperson is very knowledgeable I will be purchasing my next vehicle from Jacky jones ford in Sweetwater More

by bigoironhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Jacky Jones Ford of Sweetwater responded

We appreciate your feedback about our team at Jacky Jones Ford of Sweetwater. Looking forward to assisting with your next Ford F-150 or any other vehicle you choose. Thank you for choosing us.

March 07, 2026

Dealership Rating
Employee Rating

Best around! David and Lori always fix us up!we will always trade here ! Thanks More

by Smcoop63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Jacky Jones Ford of Sweetwater responded

Appreciate your loyalty to Jacky Jones Ford of Sweetwater. We're glad our team has been helpful. Thank you for your trust.

March 03, 2026

Dealership Rating
Employee Rating

This is a good dealeship. I have always had good service from the people that work there. More

by Rmibec82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Mar 03, 2026

Jacky Jones Ford of Sweetwater responded

Thank you for trusting Jacky Jones Ford of Sweetwater. We appreciate your continued support and wish you well.

February 21, 2026

Dealership Rating
Employee Rating

Service department, check in receptionist Brittany and diesel mechanic Matt were both great! They went above and beyond! I will definitely be coming back! More

by Tim Childress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Feb 21, 2026

Jacky Jones Ford of Sweetwater responded

We appreciate you recognizing our team's effort in the service department. Jacky Jones Ford of Sweetwater values your business and looks forward to assisting you again. Thank you for sharing your experience.

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