Service Department
Service Department at Jacky Jones Ford of Sweetwater

Service Department

Service

Jacky Jones Ford of Sweetwater

714 New Hwy 68
Sweetwater, TN 37874

4.8
86 Reviews
4.8

86 Reviews

Write a Review

Dealership Experience

22 yrs, 1 mo

Industry Experience

22 yrs, 1 mo

86 Reviews of Service Department

January 02, 2026

Dealership Rating
Employee Rating

Jacky Jones is awesome,,Benjamin Pina does a fantastic job! Good people to do business with. More

by genewade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2026

Jacky Jones Ford of Sweetwater responded

We appreciate your kind words about our team. Thank you for choosing Jacky Jones Ford of Sweetwater. We look forward to assisting you again.

December 29, 2025

Dealership Rating
Employee Rating

If you are looking for a vehicle, look no further. And ask for Mama Lori. More

by srm4301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 24, 2025

Dealership Rating
Employee Rating

The service department is very efficient and informative. They reviewed my car problems with me and were able to fix my car in a reasonable amount of time. More

by brewsterk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee , BART Littleton

December 08, 2025

Dealership Rating
Employee Rating

The service department does a great job. Brittany does a great job. She is real nice to deal with. More

by jhhousley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

Dec 08, 2025

Jacky Jones Ford of Sweetwater responded

Our team at Jacky Jones Ford of Sweetwater appreciates your recognition of our service department and Brittany. We value your feedback and are here for any future needs. Thank you for choosing us.

December 03, 2025

Dealership Rating
Employee Rating

Great service with very courteous Sales personnel. I’m a return customer for a total of 4 vehicles. Would recommend Jacky Jones to anyone who is looking for a new or used vehicle. More

by pamwoods618
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 03, 2025

Jacky Jones Ford of Sweetwater responded

We appreciate your continued trust in Jacky Jones Ford of Sweetwater. Our team works hard to provide courteous service. Thank you for recommending us to others.

December 03, 2025

Dealership Rating
Employee Rating

I needed a work truck in a hurry at an affordable price Lori Boles found exactly what I needed and had iit delivered to me Jacky Jones at Sweetwater has incredible customer service!! More

by Ddurbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Jacky Jones Ford of Sweetwater responded

We appreciate your feedback about our team at Jacky Jones Ford of Sweetwater. It's good to know we could help you find the right work truck quickly. Thank you for choosing us.

November 28, 2025

Dealership Rating
Employee Rating

Excellent vehicle purchase experience. And the first service at JJ Ford was very good as well. Their vehicle pickup and delivery made it very convenient. More

by DGH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

October 08, 2025

Dealership Rating
Employee Rating

Awesome dealership hands down Mandy helped us pick o it two vehicles for my father and myself we are shocked by their honestly and great service More

by Tony2134
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Jacky Jones Ford of Sweetwater responded

We're glad to hear about your positive experience with our team at Jacky Jones Ford of Sweetwater. Enjoy the new vehicles.

August 29, 2025

Dealership Rating
Employee Rating

The complete staff at Jacky Jones is wonderful. This is the most reliable and Honest dealership to do business with. I have been purchasing vehicles from Scott Sledge for years. I will always be More

by nallisonroad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Service Employee, Sales Employee, Terry Mills, Kenect Reputation , Scott Sledge, David McMahan

August 27, 2025

Dealership Rating
Employee Rating

Jacky Jones Ford is the best! Mama Lori Boles made my experience smooth and easy. Will be recommending them to everyone I know looking for a new ride. More

by danielbogue2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Employee , Lori Boles

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