Service Department

The complete staff at Jacky Jones is wonderful. This is the most reliable and Honest dealership to do business with. I have been purchasing vehicles from Scott Sledge for years. I will always be This is the most reliable and Honest dealership to do business with. I have been purchasing vehicles from Scott Sledge for years. I will always be a customer of Jacky Jones. You can't beat David McMahan and Scott Sledge for your next Ford!!! More

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Jacky Jones Ford is the best! Mama Lori Boles made my experience smooth and easy. Will be recommending them to everyone I know looking for a new ride. Mama Lori Boles made my experience smooth and easy. Will be recommending them to everyone I know looking for a new ride. More

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Purchasing a new truck from Jacky Jones Ford was the most refreshing experience I’ve had in years. Josee added to the great experience. She is a valuable asset to the team. I certainly would not hesitate to refreshing experience I’ve had in years. Josee added to the great experience. She is a valuable asset to the team. I certainly would not hesitate to recommend the dealership to anyone looking for a new vehicle. I found them from looking at vehicles on line and Josee contacted me and kept me informed throughout the process. More

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Excellent service quickly done very efficient and very polite. Extreme with satisfied. Will return next time I have an issue. polite. Extreme with satisfied. Will return next time I have an issue. More

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Car purchase was simple and easy. I left with a full tank of gas. Sales staff were very friendly and accommodating. I would highly recommend this dealership. I left with a full tank of gas. Sales staff were very friendly and accommodating. I would highly recommend this dealership. More

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I would highly recommend this dealership for sales and service. They work with you to give you the best deal and their service department staff is excellent, Brittany is great. I do not take my vehicles a service. They work with you to give you the best deal and their service department staff is excellent, Brittany is great. I do not take my vehicles anywhere else for service. I like having all of my services on file for easy reference and I earn points which come in handy. I love it when I take my car in and Nick says “no charge, you have earned enough points to take care of that today”. Thanks! More

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Jacky Jones of Sweetwater had exactly what we wanted and made the buying process easy. Loved buying with Lori and will definitely be buying with her again made the buying process easy. Loved buying with Lori and will definitely be buying with her again More

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Good communication, professional personnel, thorough service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle afte service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle after receiving communication that it was ready. More

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Done exactly what needed to be done at a fair price. Completed in a reasonable time. Completed in a reasonable time. More

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The service department has always accommodated my schedule, explained everything up front, and got me finished on time. schedule, explained everything up front, and got me finished on time. More

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