Seth Lipper | Page 2

Always helpful! Good customer service. Pleasant wait for oil changes. I am able to have everything done in one day. Good customer service. Pleasant wait for oil changes. I am able to have everything done in one day. More

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My husband and I visited DARCARS Lexus of Englewood about 2 months ago for the first time before we had moved to the area looking to buy our first car. We truly did not know too much about the process and we 2 months ago for the first time before we had moved to the area looking to buy our first car. We truly did not know too much about the process and were initially just looking to explore our options with different models and gain an understanding of financing and inventory availability. That day, we were greeted by Sherif (sales rep) who very patiently spoke with us to see what would be the best fit for us. We weren't ready to drive off with any car that day since we were preparing for a move but left knowing that we would be interested in the Lexus NX 350. Sherif left us his contact information for us to reach out when we were ready. We called Sherif 2 days ago to see what was available and he told us to come into the dealership as there happened to be two NX 350 cars on the lot that day. We were ready to commit same day but as we were figuring out appraisal for our car that we wanted to trade in, within the hour, both cars were sold! My husband and I were prepared to wait a little longer for new inventory to come in (we were told it could take up to a couple of weeks) as we were not in too much of a rush, but leave it to Sherif and Ayman (manager) to diligently track down another NX350 that had just arrived at the showroom that could be picked up for us to take home the same day! We also greatly appreciated the service of Seth (finance consultant) who really took the time to explain financing options, breakdown of pricing, and answer any questions we had (we had a lot!) and that of Vicky (technology specialist) who walked us through the features of the car. All in all, we spent 7 hours at the dealership that day and the staff we worked with were all very friendly and patient with us - Sherif even stayed with us until 7:30pm to set up our car insurance - and left exhausted but very satisfied with our new car! Thank you to the team at DARCARS Lexus of Englewood for helping us with our first car purchase! More

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We had a great experience with our preowned purchase from GARCARS Lexus of Englewood. Yvette was there supporting us from the beginning to the end. She was very professional, caring, and dedicated to make su GARCARS Lexus of Englewood. Yvette was there supporting us from the beginning to the end. She was very professional, caring, and dedicated to make sure our experience was very pleasant. The sales manager, Mitch, was also very helpful accommodating our needs and working with us on the final price of the car. I strongly recommend them! More

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Just purchased my a vehicle, my first in quite a while. I had Juan Garcia help me out with my purchase. With less than stellar credit, Juan as well as the team were helpful & honest, providing viable opt I had Juan Garcia help me out with my purchase. With less than stellar credit, Juan as well as the team were helpful & honest, providing viable options towards purchasing the car. The whole Lexus team were extremely friendly and did not let us walk out the dealership without being happy. They did honor everything we wanted and were fair. The Finance manager Isaa was also very helpful and walked up through the whole process and was not just trying to sell us things we did not need. Thank you Lexus for the great experience. More

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I arrived late in the day and Steven and Seth made sure I was able to go home with my new/used car. Everyone was pleasant and patient and the dealership is lovely. I would highly recommend and will tell anyo was able to go home with my new/used car. Everyone was pleasant and patient and the dealership is lovely. I would highly recommend and will tell anyone who is looking for a car to start here. More

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I came in on 2/12/2022 and this was done to me also. Luckily I was able to catch this before signing any paperwork but I had to talk to 4 others before it was removed. This practice is so UNETHICAL and Luckily I was able to catch this before signing any paperwork but I had to talk to 4 others before it was removed. This practice is so UNETHICAL and really re-enforces the comments that Car Dealerships are scammers. Was at the dealership from 9:30 AM till 3 PM to purchase a car and most of the time was spent reviewing pricing that was added on AFTER I agreed to the price. Sales man, Finance Manager, Sales Manager, all lied to me and began adding fees. I did end up purchasing the vehicle after these charges were removed, which was only done AFTER I decided not to purchase the vehicle. The Sales Manager stated explicitly in front of all indivduals in the office that it was common in "this market" to add 8-10K to the price of the vehicle and I should be considered lucky since it was only $2000. THIS IS UNETHICAL since the upcharge was not presented in the 4 hours that I spent prior to signing and agreeing to a price. Now after 2 months of owning the car it seems the dealership is holding my license plate hostage because of my bad reviews. Now I am driving with expired temp tags and the dealership is not helping in any way. More

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