- VinnyNDez
Amazing complete they got the job done so fast and very reliable and low rates! I’ve got denied by many dealers but them! 10/10
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Mar 02, 2021 -
Serpentini Chevrolet of Willoughby Hills responded
Thank you so much, Vinny, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Serpentini Chevrolet of Willoughby Hills!
- tanyapatrice
Shad Judge was professional and polite salesman. I did not feel pressured nor rushed.
He listened to my needs and suggested cars in my budget.
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Feb 14, 2021 -
Serpentini Chevrolet of Willoughby Hills responded
Tanya, Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! we are pleased to hear that Shad provided you with a positive experience. Congrats on your new purchase, and let us know if we can be of any more assistance!
- JACLYNJERSE
Verified Customer
Everyone I worked with was top notch ! Shad, Glen, Alan and Kayla were professional and customer service driven. Extremely pleased with my purchase, the service and the follow up!
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Jan 12, 2021 -
Serpentini Chevrolet of Willoughby Hills responded
Jaclyn, Thank you for taking the time to share your thoughts on working with Shad, Glen, Alan, and Kayla. We're glad to hear we delivered such a great experience!
- zsmith12
Great place, personable people overall amazing experience. They were able to get me into the truck I wanted and was able to get it hassle free.
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Jan 03, 2021 -
Serpentini Chevrolet of Willoughby Hills responded
Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
- rchosen
Verified Customer
Personable, prompt & thorough explanation! brought in our cars.com quote for a price break & it was honored! Shah even called us & hubby called him...polite! :-)
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Dec 28, 2020 -
rchosen responded
We've been long-time customers of the old Pat O'Brien...good to see same employees! Loved the years of awesome used-cars like our 2008 HHR!
Our first new car in over 43 years of marriage! The manager was also quite helpful with pricing and packages :-)
Dec 28, 2020 -
Serpentini Chevrolet of Willoughby Hills responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
- ginnyowens91
3rd vehicle we've purchased from Serpentini Chevrolet. Great customer service/Sales reps. #1 Car Dealership, best cars at affordable prices. If your looking for a car new/used stop by.
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Dec 24, 2020 -
Serpentini Chevrolet of Willoughby Hills responded
We are very happy to have once again provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
- darylballard
Verified Customer
Awesome experience. No back and forth. Great deal, and quick turnaround as I was coming from out of town. Would definitely recommend Shad. Some of the paperwork was missing, and he went out of his way to get it and ship it to me. Great salesperson and great dealership!
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Dec 14, 2020 -
Serpentini Chevrolet of Willoughby Hills responded
Thank you for your very kind review, Daryl! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.
- Y.COLD89
Verified Customer
Great service.smooth ride. Explained my options clearly, also gave me options. Discount / pricing was decent for 2021 suv. would recommend they’re services in the future!
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Dec 08, 2020 -
Serpentini Chevrolet of Willoughby Hills responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new 2021 SUV, and we look forward to continuing to serve you in the future!
- Audrey
My experience was the top-of-the-line my sale associate shad judge worked his magic and did everything he said he would do I really appreciate him for going above and beyond to make sure I was satisfied and got a great deal. thank you
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Dec 07, 2020 -
Serpentini Chevrolet of Willoughby Hills responded
Audrey, Thank you! We appreciate your business, Sahd and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
- nkemere
Verified Customer
The no hassle reception by my salesman and his simple down to earth explanations of any question I asked. Overall, the Dealership is a welcoming environment
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Oct 29, 2020 -
Serpentini Chevrolet of Willoughby Hills responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Serpentini Chevrolet of Willoughby Hills!