Shahzad Shahab
Shahzad Shahab at Copeland Toyota

Shahzad Shahab

General Manager

Copeland Toyota

970 W Chestnut St
Brockton, MA 02301

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Shahzad Shahab

May 22, 2026

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Employee Rating

My experience with the salesman went very well except for an extra long wait time between agreeing to the terms and receiving the vehicle ! He was busy and didn’t have much time to go over everything in the More

by Warren447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Kaina Alexis

May 23, 2026

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We understand your concerns about the wait time and registration process. Please contact us directly so we can better address your feedback.

May 22, 2026

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Great customer service and detention to details. The work. completed was thorough and professional. I would highly.recommend Copeland, Toyota Brockton. More

by Lee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Kaina Alexis , Not sure if I have his last name, but Dave Walsh and Steve Flemmi and sales are a key reason to why I am a customer of Toyota.

May 22, 2026

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback on our customer service and thorough work.

May 19, 2026

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I purchased my car in early May 26, and the A/C needed to be recharged. Brett at Copeland Toyota picked up my car, left me a rental and fixed my Ford Escape. Upon completion they dropped my car at my door. More

by Lori
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brett Ellis

May 20, 2026

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team could assist with your Ford Escape's A/C. We appreciate your feedback.

May 07, 2026

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Very cooperative and ready to listen all the time . Take care in all respects and you need not worry about the outcome More

by Mnwrhussain
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud

May 14, 2026

Copeland Toyota responded

Thank you for recognizing our team's cooperation and attentiveness. We appreciate your trust in Copeland Toyota.

May 05, 2026

Dealership Rating
Employee Rating

This dealership treats its customers very professionally. It aways concerned about improvements if there is any deficiency. I have good experience with manager Mr. Shahzad and sales associate Mr. Saeed. They More

by sarfrazulhaq
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Kaina Alexis

May 13, 2026

Copeland Toyota responded

Thank you for sharing your positive experience with Copeland Toyota. We appreciate your feedback and your recognition of our team's professionalism.

May 01, 2026

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They treated me well respectfully , all staff very professional and i really appreciate the customer service More

by Shocker
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Copeland Toyota responded

Thank you for recognizing our team's professionalism and respect. We appreciate your feedback about the customer service at Copeland Toyota.

April 18, 2026

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Employee Rating

Excellent Sales and service very friendly staff they make you feel welcome I always bring my cars there for service Will recommend to family and friends More

by 2024 Toyota Tacoma Hybrid
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David McCormick

April 07, 2026

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I will recommend this dealership to anyone expecting great service and maintenance.They have outstanding, reliable staff. They were able to repair my car in no time. They explained everything in details More

by edleyemmanuelle2030
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2026

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Great and quick process - Ahmed was wonderful and made the process seamless. Shahzad and Joe C were great and Marcinel was so helpful! Great jobs boys! More

by Meg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed, joe C, Marcinel

March 18, 2026

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Employee Rating

They see me in a timely manner. The clerks are polite and let you know what's going on with your car. More

by Sweetpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Kaina Alexis , Christian Ventura

Mar 19, 2026

Copeland Toyota responded

Thank you for recognizing our team’s efforts to keep you informed. We appreciate your feedback about Copeland Toyota. Have a great day.

1

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