Shaikim Jenks | Page 3

Great service and sale rep (Alexis). We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. T We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. The Service Department is friendly and responsive. More

by vacommish Verified Customer Verified Customer

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tough to get in touch with a service manager to get response for service update. response for service update. More

by reviewer Verified Customer Verified Customer

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They were very professional and respectful of my time. Answered all my questions, very responsive to my needs. Answered all my questions, very responsive to my needs. More

by lalitb12345 Verified Customer Verified Customer

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My whole purchase was done at home and was a great experience. After my local dealership didn’t want to find the car in the color I wanted Lou Sobh found the car and gave a better price. experience. After my local dealership didn’t want to find the car in the color I wanted Lou Sobh found the car and gave a better price. More

by Jhill1724 Verified Customer Verified Customer

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I have use apps to “hear” and “talk. ” They were accommodating to different communication. Transaction was smooth and no high pressure. ” They were accommodating to different communication. Transaction was smooth and no high pressure. More

by letfreedomring39 Verified Customer Verified Customer

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Went in due to a check engine issue. They fixed the issue before I could finish my coffee. Was not expecting such a fast response. Was in and out is less than 15 minutes. Great Work! They fixed the issue before I could finish my coffee. Was not expecting such a fast response. Was in and out is less than 15 minutes. Great Work! More

by citybubba Verified Customer Verified Customer

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Easy to book. They were very quick. I knew what I would owe. Good work They were very quick. I knew what I would owe. Good work More

by tarkbuffalo Verified Customer Verified Customer

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Service Manager promised to get to the bottom of our issue. Radio Silence!! Nothing... I would not recommend this dealer issue. Radio Silence!! Nothing... I would not recommend this dealer More

by mcm Verified Customer Verified Customer

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The service area and showroom areas were very clean, as was the restroom. Thank you for that. It was my 2nd visit with my sweet Sportage and Matt. I've had lots of cars in my life and Matt is the best s was the restroom. Thank you for that. It was my 2nd visit with my sweet Sportage and Matt. I've had lots of cars in my life and Matt is the best service person I've ever known. I got his number on my first visit and he invited me to call him at any time. I especially appreciate his respect for my 102 yr old Mother. Both visits, Matt has helped her out of the car and into the waiting area and put her back in the car each time. Matt's "A #1" in my life Matt sent me a text and stopped by our snack table, coke and popcorn, to advise progress. He even helps me with questions of things I don't know about the vehicle. Matt's the best. Clone him!!! More

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Went in for an oil change, also an alignment (showed I needed one) the whole experience was great needed one) the whole experience was great More

by maria9rob Verified Customer Verified Customer

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