Benton Nissan of Hoover

I chose Benton Nissan of Hoover expecting professionalism and accountability. While the vehicle purchase itself was smooth, my experience after the sale has been disappointing. I was charg professionalism and accountability. While the vehicle purchase itself was smooth, my experience after the sale has been disappointing. I was charged a $117 Georgia tag late fee due to delayed submission of dealership paperwork. The Georgia tag office confirmed the delay was not caused by me. Despite multiple polite follow-ups requesting reimbursement or guidance, I received no response from my assigned representative. Communication and accountability after the sale are critical, and unfortunately, that’s where the experience fell short. I hope dealership leadership or corporate customer service will review this matter and assist in resolving it promptly. More

They were great, got me exactly what I wanted at a price that was agreeable! Thank you! that was agreeable! Thank you! More

You pretty much get ignored once the sale is final. I called 3 different people that were involved in the sale concerning missing rear floor mats and have yet to get a return phone call. I called 3 different people that were involved in the sale concerning missing rear floor mats and have yet to get a return phone call. More

Dennis Harris over at Benton Nissan in Hoover really took care of me and my husband when we were purchasing a car. Very amiable man and straight to the point. care of me and my husband when we were purchasing a car. Very amiable man and straight to the point. More

Clair is AMAZING, Knowledgeable, and Sweet she even took the time to explain all the features to me. I telling EVERYONE about her. the time to explain all the features to me. I telling EVERYONE about her. More

Claire got back to me with exceptional timing, and her hospitality made me feel welcome to ask anything. hospitality made me feel welcome to ask anything. More

Claire Ripp was professional and gave great customer service. I hope to work with her in the future on a purchase. Claire is an asset to the dealership. service. I hope to work with her in the future on a purchase. Claire is an asset to the dealership. More

wow ! honesty and integrity from a dealership, that was my experience with ms. Claire. she explained the options i had for purchasing, and could help me de honesty and integrity from a dealership, that was my experience with ms. Claire. she explained the options i had for purchasing, and could help me decide what was the best way for me to purchase ,she let me know about programs,rebates and offers available, i honestly didnt know all the ways she could put me into the truck i wanted, highly recommend to at least speak with Claire before you purchase from another dealership. More

Had a great experience. Claire was up front and very professional. I would recommend to others. Claire was up front and very professional. I would recommend to others. More

I spoke with Miss Claire Ripp as she was doing calls to make sure that all of Benton's guests were still enjoying their vehicles even years after we purchased. The part that stood out to me the most is tha make sure that all of Benton's guests were still enjoying their vehicles even years after we purchased. The part that stood out to me the most is that she was not even the person who sold us our vehicle. She expressed genuine care about our ownership experience. She is a delightful young lady! I told her that I am not looking to upgrade anytime soon, and her response was cheerful and still looking for a way to assist me. She even offered assistance in setting my next service appointment. I absolutely enjoyed our conversation, and will happily recommend Claire to anyone looking for a vehicle. She will take care of you! More