Shan Herwig | Page 11

This was my first time buying a new car on my own. I was terrified about how I might be taken advantage of. I had a few bad experiences with some other local dealerships and walked away. At Mungenast St. terrified about how I might be taken advantage of. I had a few bad experiences with some other local dealerships and walked away. At Mungenast St. Louis Honda, the negotiations couldn't have been smoother. Shan Herwig was great to work with. I couldn't be happier with my car, the buying experience or price I paid. Ivo Saric made the financing and paperwork a breeze! More

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This was the best car purchasing experience I have ever had. Shan Herwig made the whole transaction very easy and smooth going. When looking for a new car I dreaded having to deal with a salesperson and had. Shan Herwig made the whole transaction very easy and smooth going. When looking for a new car I dreaded having to deal with a salesperson and the pressure of doing something I did not want to do. I had looked at vehicles online and on the car lot so I knew what I was looking for. When I met with Shan we went over want I wanted in a car and what payments I was comfortable with and she made it happen effortlessly. The hardest decision for me was what color I wanted! I love my new Honda Accord and will refer everyone to visit Mungenast St. Louis Honda and Shan!!!! More

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Shan Herwig was our salesperson and she was great to work with. We went to another Honda dealer first, but after we went to Mungenast and talked to Shan, that is where we knew we wanted to buy our CRV. with. We went to another Honda dealer first, but after we went to Mungenast and talked to Shan, that is where we knew we wanted to buy our CRV. More

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A friend recommended that we see Shan Herwig when she learned we were interested in buying a new Honda. We were not disappointed! We made an appointment with Shan for a Saturday afternoon. We were debati learned we were interested in buying a new Honda. We were not disappointed! We made an appointment with Shan for a Saturday afternoon. We were debating between two different models of Honda and, after listening to our automobile needs, Shan agreed with us that the Accord EX-L would best suit those needs. St. Louis Honda had the model and color (exterior and interior) we were looking for. Shan guided us through the purchase with such ease -- including the handling of our trade-in (a Honda Civic that we had purchased at St. Louis 7 years ago). My husband (a retired mechanic) had a couple of things he wanted looked at. Service Advisor John Vandiver had everything taken care of before we even finished the paperwork. Mr. Terrazas (JT) handled our paperwork and financing very efficiently and quickly. This was the best car buying experience we ever experienced. Everyone was friendly and professional and, best of all, we love our new Accord! More

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Shan was very, very helpful. We were not sure which Odyssey we wanted and she explained the differences and helped us think through which one would be right for us. Then she found the color and type w Odyssey we wanted and she explained the differences and helped us think through which one would be right for us. Then she found the color and type we were looking for. She explained everything very clearly. If she didn't know the answer, she found out right away for us. She introduced us to Dave, the business manager, who helped explain the financing options. Dave also very thoroughly explained the various warranties. We were very pleased with Shan and Dave and this dealership. We would definitely go back and send our friends. More

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Shan was great. No sales pressure and got fair price for new Odyssey. Matt Phillips was thorough and explained all financing details very well. Thanks so much. new Odyssey. Matt Phillips was thorough and explained all financing details very well. Thanks so much. More

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Shan Herwig was very helpful & worked very hard to make this sale. Shan returned all my calls & gave me all the answers I was looking for. Shan knows what it takes to close the deal, Would buy from ag make this sale. Shan returned all my calls & gave me all the answers I was looking for. Shan knows what it takes to close the deal, Would buy from again. More

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Very friendly and to the point. No squabbles on the price. I got what I was looking for with no hassles. Everything went quick and I was very pleased. price. I got what I was looking for with no hassles. Everything went quick and I was very pleased. More

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Shan was very helpful professional and attended to my needs. I would defentily recommend her to a friend or family. The last time iwas car shopping was at a different dealership "Suntrupt" down the stree needs. I would defentily recommend her to a friend or family. The last time iwas car shopping was at a different dealership "Suntrupt" down the street and i had a very bad experenience. They should take lessons from Shan at Mungenast and treat the customer like she does. More

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Shan was really great to deal with - low key and low pressure and provided us with a great buying experience overall. Dave was also great - very personable and good at explaining our warranty options w pressure and provided us with a great buying experience overall. Dave was also great - very personable and good at explaining our warranty options without pressure. Thanks! Looking forward to driving our Honda Fit Sport for a long time =) More

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