We have purchased 5 Honda’s from Mungenast, 3 from Shan, in the last 10 years. We have had all of our service on each car there as well. We could not ask for more honest, trustworthy or friendly people. They have consistently gone above and beyond. So much so I have referred several friend to Shan and they also purchased vehicles. Not to mention the loads of community service the dealership and it’s employees personally help with.
"Quick Service "
Our Honda rep Shan did a great job catering to our needs and not beating around the bush. The facility is well maintained and organized.
Recently we purchased two vehicles from Mungenast Honda -- a new Civic and a used GMC. In both cases we had the pleasure of working with Shan Herwig. She was professional, courteous, hard working and efficient. She made the buying process a pleasure, unlike many trying and difficult experiences in the past. We left feeling that we were given a fair deal and having worked with someone who was trustworthy and honest. We hope to purchase another vehicle in the spring as our youngest turns 16, and our first dealership of choice will be Shan and Mungenast Honda.
My brother introduced me to Mungenast Honda . Great car buying experience. The professionalism is such a relief from the loud gimmick-filled atmosphere at other dealers. Made me feel like a person and not just an opportunity.
- Lynda Sauer
I've never been to a car dealership that was so attentive, helpful and knowledgeable about their product. Gina made the whole experience painless. I would return to this dealership when time to purchase another vehicle.
I had an incredible experience with Shan Herwig and St Louis Honda! No nonsense, quick, honest, full of integrity, caring are just a few of the words I would use to describe her and my visit! Thank you so much Shan!!
"Repeat Honda customer"
Shan was great to work with and St Louis Honda has always treated us well when purchasing our vehicles. The great customer service plus the great product they sell is why we continue to purchase our vehicles from St Louis Honda.
"Shan - Professional, Kind, Efficient.......Awesome!"
Shan Herwig, new car sales, helped my older parents with a new van purchase after losing their 2015 Honda Van in a total loss auto accident caused by an uninsured motorist. It had already been a month long, trying process with insurance companies, etc and when we walked in the dealership we were greeted by Shan in a professional "How can I help you" manner. Help she did. She located the van they wanted, worked with them on the price, which I can say was very fair, and seemed to understand that they needed some special attention. It made purchasing the replacement vehicle smooth and helped to soften some of blows of all that they had been through the previous month. Can't say enough good about Shan and Mungenast. We feel they went out of their way for Dad and Mom! Makes me want to go trade my own car just so I am a Mungenast owner. Thanks Shan! Dave Gierse was also very kind and very professional as we walked through the final purchase process.
Other Employees Tagged:
"Very Wonderful and Professional"
Shan, was an absolute pleasure, super nice and professional. Great group at Mungenast Honda. I would highly recommend Shan when buying your next car! I am very satisfield with our purchase and we will return for the next purchase when the time should come!
"No hassle and great experience"
- Craig G
Purchased a new 2015 Accord from Shan and she made the purchasing experience wonderful. Between letting us test drive the car on our own, no hassle or pressure and the value we received was the best we could find in the area. Our closing of the paper work was very easy and our time spent at the dealership was limited on the account of her preparing before us arriving. Car was immaculate when we picked it up and found her to be honest and customer service driven. I would recommend anyone seeing Shan before making any decisions.
Thank you, Craig G.