Shane Anderson

Shane lied to me saying he would give me a trade in valuation and peice after rebates on new vehicle, but only if I showed up in person. I brought my trade in and disclosed everything about it to Shane valuation and peice after rebates on new vehicle, but only if I showed up in person. I brought my trade in and disclosed everything about it to Shane and gave him my Title and keys. He went out to my car to review it while I looked at a few pathfinders on his lot. Just to make sure I knew which color and trim I wanted. After about 30 minutes looking at their rock creek model I asked for my numbers on trade value and cost of the new pathfinder. Shane Anderson told me that unless I gave a deposit right then, he wouldn't give me any numbers. That should have been a red flag....high pressure sales pitch! But they assured me that they would beat any deal I could get elsewhere. Being unwilling to just give a blind deposit while not knowing how much I'm going to pay on deal, I went to another dealer and had my trade valued and a price on new vehicle...all disclosed when I asked. Since Shane said he would beat any deal, I gave the dealership a second chance, I told them the numbers given by other dealer. I was told over the phone that, of course they would beat the other deal, come in right now and we will get it done.....so I drove back into dealership. When I got there I was shown a blank piece of paper with some notes in sharpie and a deal number scribbled over that. No invoice, no official paperwork, no deal sheet. Unprofessional! Then Shane started to tear down my trade value by telling me things about my trade that we had already discussed and he evaluated on my first visit with trade in. Then he said he couldn't beat my other deal. I had to walk out without saying all the words out loud that were running through my mind. If you look at reviews you will notice many other reviews showing dishonesty and unprofessional behavior. I advise buying somewhere else. I ended up going to another dealer who valued my trade well and gave me an easy transaction and a great deal. More

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Each person we have encountered at this dealership has been amazing and very helpful! This is why we continue to buy every one of our vehicles from them, won’t even consider another dealership! We are tre been amazing and very helpful! This is why we continue to buy every one of our vehicles from them, won’t even consider another dealership! We are treated more like family rather than just another sale. The service team always makes sure to service our vehicles in a timely manner and do not try to sell us more work than what is needed! The sales team has never pressured me to purchase, yet always go out of their way to insure I have the vehicle I want. More

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Awful buying experience. The "sales manager shane" is the worst and should be fired. Avoid this dealership, there are so many other nissan dealerships in the area. The "sales manager shane" is the worst and should be fired. Avoid this dealership, there are so many other nissan dealerships in the area. More

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Best place in town to buy a New vehicle. From sales, service and parts department they are top notch. From sales, service and parts department they are top notch. More

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