Shane Black
Shane Black at Audi Tulsa

Shane Black

Service Advisor

Audi Tulsa

4208 South Memorial Drive
Tulsa, OK 74145

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4.8
50 Reviews

Languages Spoken

English English

4.8

50 Reviews

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50 Reviews of Shane Black

November 03, 2026

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Employee Rating

We didn’t have an appointment and they worked us in quickly and had us out fast More

by John Trook
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Recommend Dealer
Yes

November 02, 2026

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Loved the vallet out of town service. Picked up my car, did the whole maintenance and drove it back home More

by traco_3
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Recommend Dealer
Yes
Nov 02, 2026

Audi Tulsa responded

We're glad you enjoyed the out of town valet service for your Audi Q5, from pickup through maintenance and delivery back home. At Audi Tulsa, we want to develop a lifelong relationship with you.

November 01, 2026

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Always helpful. Sometimes too busy to get a message returned from service desk. Repair and service work excellent. More

by Bettynavorska
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Recommend Dealer
Yes
Nov 01, 2026

Audi Tulsa responded

We're pleased you've been happy with the repairs and service on your Audi Q3. We're sorry your service desk messages haven't always been returned promptly, and we appreciate your five-star rating. At Audi Tulsa, we want to develop a lifelong relationship with you.

November 01, 2026

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Very polite, professional, accommodating and competent employees at the dealership on Memorial Dr. Satisfied customer More

by shirlettawatkins
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Recommend Dealer
Yes
Nov 01, 2026

Audi Tulsa responded

Knowing you felt well cared for by our team during service on your Audi A3 is rewarding. Thank you for the five star rating! At Audi Tulsa, we want to develop a lifelong relationship with you.

October 31, 2026

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The dealership itself is nice and clean and they have beverages and snacks available. I have never felt that they tried to give me the big sell when I’m in there for routine maintenance. And the inspecti More

by lleiki60
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Recommend Dealer
Yes
Nov 01, 2026

Audi Tulsa responded

Knowing your routine maintenance visits for your Audi Q5 feel free of sales pressure means a lot to our team. We're also glad you appreciated the clean surroundings, refreshments, and inspection video. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 31, 2026

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Shane did a great job explaining repairs being done. Video showed condition of car and all done on time More

by stuart673
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner, Jason Garafola

Oct 31, 2026

Audi Tulsa responded

We're pleased Shane clearly explained the repairs on your Audi RS 6 Avant. It's good to know the video showed your vehicle’s condition and the work was completed on schedule. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 31, 2026

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The people at Audi Tulsa were lovely to deal with from beginning to end. I appreciated the video from the tech. He did a very thorough job that I could understand. Everyone was polite. I was late to pi More

by mbarbaramaccallum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Audi Tulsa responded

Knowing the technician’s video made the service on your Audi A6 clear and easy to understand means a lot to our team. We’re also glad you felt welcome throughout your visit and that our team was accommodating when you arrived for pickup. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 30, 2026

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I did not like the customer service I received while getting my vehicle looked at. More

by nevamyers
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Patricia Trujillo

October 30, 2026

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Employee Rating

Wonderful experience for me! Inspection found some items that needed to be addressed and Audi Tulsa was able to complete the extra items with parts in stock. While waiting we wer More

by W.Dunn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 30, 2026

Audi Tulsa responded

Our service team was pleased to address the inspection findings on your Audi Q3 with parts already in stock. We’re delighted your visit also included a Q8 test drive and a rewarding experience with our sales team. Your continued confidence in both teams means a great deal to us. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 30, 2026

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Employee Rating

Very personable service department and takes exceptional care of their customers. They let their customers know ahead of time what services will be needed and provide a detail printout and video of what was More

by barrickdawn60
Recommend Dealer
Yes
Oct 30, 2026

Audi Tulsa responded

Knowing you felt well cared for during the service on your Audi A4 is rewarding for our team. We're glad you appreciated the advance notice of needed services and the detailed printout and video documenting the work performed. At Audi Tulsa, we want to develop a lifelong relationship with you.

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