Shane Bode

Years ago when I first chose this shop it performed quality service. The staff and manager has changed since then; the integrity and attention to work performance has declined: forgetting to replace oi quality service. The staff and manager has changed since then; the integrity and attention to work performance has declined: forgetting to replace oil pan cover, stating that lubricants were applied when it hadn’t, then spraying WD-40 on the hinges in front of my face, When rotating my tires staff substituted “one” regular lug nut in place of the locking lug nut that was on my vehicle when I brought the vehicle in, also not returning the lug nut key to my locking lug nuts; as well as being told there was no reason for the staff to have opened my Brand New lug nut key package. They should have used a master key from the shop. I also was told that a part would cost $82, and that it was only available from the dealership, NAAPA provided the part for $14.95.,and I self installed it. Shop Charged $40 for a rear window wiper blade & telling me it’s only available at a dealership. I went to O’ Riley’s to do double check… they has the blade but suggested I go to Walmart for cheaper price of about $13. I will patronize O’Rileys again for being integral. I’m currently seeking a different Mazda dealership for future service. I’m not upset, just stating my personal experiences with Mazda Greenfield.(108th) I like my Mazda car. More

by LODAUSR3 Verified Customer Verified Customer

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Perfect and excellent service thank you for the great service all the time. Appreciate it service all the time. Appreciate it More

by AZABMW7489 Verified Customer Verified Customer

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I bought my car from these guys (2014) new. . Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them. . Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them. More

by WIMMER Verified Customer Verified Customer

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Better experience than last time. That’s because Max took care of me. He is truly amazing at what he does and deserves more recognition for his constant impeccable customer service. M That’s because Max took care of me. He is truly amazing at what he does and deserves more recognition for his constant impeccable customer service. Makes me want to keep coming back! More

by LAUREN.WOLF31 Verified Customer Verified Customer

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Was there for well over two hours to simply have a diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. Wasn’t very specific on some of the questions I was asking and continued to make things confusing. Also a sales rep that I had asked to get a copy of my warranty for me instead tried to sell me a larger package of a warranty and after denying it her attitude quickly changed and shooed me out of her office as it seemed I wasted her time. She also recommend me to go to a place down the street for cheaper service regarding my brake issues. The experience overall was fine but would have appreciated a little bit more customer service from the car service department. More

by LAUREN.WOLF31 Verified Customer Verified Customer

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I’ve been doing business with Russ Darrow Mazda for the last 11 years and I definitely will Be doing many more. You guys have a great product and the customer service is outstanding! last 11 years and I definitely will Be doing many more. You guys have a great product and the customer service is outstanding! More

by BHOUSE3423 Verified Customer Verified Customer

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