Shane Cochran
Finance Manager
Secret City Chrysler Dodge Jeep RAM
1005 Oak Ridge Turnpike
Oak Ridge, TN 37830
11 Reviews
Write a Review11 Reviews of Shane Cochran
February 21, 2024
I had lots of one on one time with my purchase . Didn’t feel rushed or haggled . I was taken care of! Dylan Michelle and Jeremiah were great . I love my new jeep Didn’t feel rushed or haggled . I was taken care of! Dylan Michelle and Jeremiah were great . I love my new jeep More
Other Employees Tagged: Michelle Hensley, Jesse McCrary, Jeremiah Mottern, Dylan Schien
October 07, 2023
Everyone was extremely nice and they went beyond to help get you in a car. get you in a car. More
Other Employees Tagged: Jesse McCrary, Ellen Hook, Stewart Hedger
September 21, 2023
Fantastic dealership had absolutely no issues and all staff were awesome and kind! Would definitely recommend! staff were awesome and kind! Would definitely recommend! More
Other Employees Tagged: Ellen Hook, Kacey Edenfield, Stewart Hedger
September 19, 2023
The deal was good except for few items. Didn't detail truck as promised.Mailed plates wrong address. Was supposed to call for correct address before mailing. Went to dealer to check on plat Didn't detail truck as promised.Mailed plates wrong address. Was supposed to call for correct address before mailing. Went to dealer to check on plates. After a lengthy call with title dept. Was told everything good. Got voicemail before i could get home that they were sorry but plates had already been mailed to wrong address. And that they didnot know about calling me. But then said they just saw the note on my package to call me. Plates were mailed on 5th of Sept. This was the 18th of Sept. And I'd have to go to Sheriff's office and fill out lost tag to get a new one.. so guess lying is part of them doing business. I'd seriously consider telling people to not deal with SECRET CITY DODGE JEEP More
Other Employees Tagged: Stewart Hedger , Donna in titling
August 25, 2023
Very nice people, they did everything to get me the vehicle I wanted . I think they went above and beyond my expectations. They are my new dealership. vehicle I wanted . I think they went above and beyond my expectations. They are my new dealership. More
Other Employees Tagged: Jamon Adkins
August 25, 2023
Great experience! I haven’t bought a domestic car in some time. They usually operate on the old methodology. Not Secret City. Tyler was quick to point me in the right I haven’t bought a domestic car in some time. They usually operate on the old methodology. Not Secret City. Tyler was quick to point me in the right direction. He showed me the truck. Explained what I was getting and got to quick work on numbers. Received a very fair trade allowance and the purchase was smooth. I would buy more from This dealer. More
Other Employees Tagged: Jeremiah Mottern, Tyler King
August 06, 2023
Honest, fun, and funny. They actually make sure a car is ready for a new owner, I need to do nothing to this 11 yr old Avalanche that we purchased, it's perfect. Super easy They actually make sure a car is ready for a new owner, I need to do nothing to this 11 yr old Avalanche that we purchased, it's perfect. Super easy to deal with, cool experience. We drove an hour and a half out and the deal was done before we got there, only thing that changed was they gave me more for my trade than originally discussed. Thank you, Dylan. I will be back More
Other Employees Tagged: Dylan Schien
July 20, 2023
Great staff. Very friendly and knowledgeable about the vehicles they sell. Will answer all your questions and make sure your happy with your purchase. Very friendly and knowledgeable about the vehicles they sell. Will answer all your questions and make sure your happy with your purchase. More
Other Employees Tagged: James Cassidy, Kyle Carl, Michael Doling
July 20, 2023
Everyone was very helpful and was very nice! I appreciate Logan for assisting me in getting the deal I wanted and the truck I’ve always wanted! I appreciate Logan for assisting me in getting the deal I wanted and the truck I’ve always wanted! More
Other Employees Tagged: Logan Goodman
July 14, 2023
Loved my experience and I am just absolutely in love with my car. The level of care I experienced here was amazing! my car. The level of care I experienced here was amazing! More
Other Employees Tagged: Michelle Hensley, Jesse McCrary, Jeremiah Mottern, Brad Armbrister, Jamon Adkins, Michael Doling, Eddie Tea