"Would Recommend Younger to everyone I know"
As a first time vehicle buyer, I cannot begin to express my happiness with my experiences with Younger. Between Shane as my salesman, Jeff in the finance office, and the rest of the staff, Younger really raised the bar for quality dealership service. Very helpful, easy to work with, and no wasted time haggling. I drove to Winchester VA twice in three days with hopes of sealing the deal on a Tacoma I liked there, but things did not work out. I came to Younger just to try my luck, and Shane was straight to the point. We hit a number that i could manage, and the team took care of me from there. I will be recommending Younger to everyone I know! Thank you Younger!
Other Employees Tagged:
, (I apologize if I did not remember the correct names that follow) Denny in service for tonneau cover installation, and Ron in service for cleaning and waxing truck after I purchased it
I came in to find out everything I could about the Prius. I found a great interpreter in Shane Heimburger. He was thorough, detailed and great to work with. With Shane's help the deal took shape and I and I'm enjoying my new Prius .
"First time buyer! "
Came to test drive a new Tacoma. After driving the vehicle, Shane was great enough to run the numbers for me. They were able to approve me and we started the paper work. Was happy to make us comfortable the entire time. Completely detailed my truck for me before I was able to leave the lot.
"Great experience "
- Just me
Shane was helpful, friendly and was able to get me the car that I wanted. Matt Hull in finance was very nice and was able to get me the payment schedule that I needed.
"Great guy to deal with!"
Shane did an awesome job helping us find 2 perfect vehicles for us. He did an excellent job throughout the whole process and we couldn't be happier with our Rav4s. Thanks again Shane! You're awesome!
"Leasing a vehicle"
Shane treated my girlfriend and me with respect, listened to our needs and delivered! I couldn't have asked for a more pleasant experience. My future dealings will go through Shane as he gained my trust and loyalty!
"Just once I’d like a dealer which kept its promises"
We were new to the area and looking for a Toyota dealer for a new car as we have had Toyota’s for years. After calling around i Selected Younger. One reason was that When I called I spoke with a woman who was quite helpful and thought it was refreshing to have a saleswoman. I looked forward to dealing wit her
As it turns out that was just a front however-when we showed up she was no where to be seen and we were told the people on the phone were just there to get people in the door.
Most frustrating was that we asked when we came in to get the car to be assigned to a staff person who knew the car we wanted intimately. It is a highly technical car and we wanted to make sure we understood it before taking it home . We quickly learned however that the salesman to whom we were assigned didnt know the car at all so we were unable to get any of our technical questions answered, We bought the car anyway but were frustrated at the wasted opportunity
We had also specifically asked if a trailer hitch could be added and had been assured that it could-although the dealer would not do it. However when we got the car home our mechanic told us adding a hitch to this car would require nearly a thousand dollars in customization
these communication issues may have been unintentional-but they still showed a lack of professionalism and integrity. A willing new customer was turned into a frustrated one.
"THE PEOPLE AT YOUNGER ARE EXCELLENT"
MY WIFE AND I HAVE PURCHASED OUR LAST 5 VEHICLE'S FROM YOUNGER. THEY ARE THE MOST HELPFUL BUNCH OF PEOPLE WE EVER DELT WITH. FROM SALE'S TO SERVICE. THANK'S TO EVERYONE.
Shane Heimberger at Younger Toyota was the most thorough, attentive and go-getting representative I've had the privilege of working with. Friendly and fair; to say that he was helpful would be the understatement of the year. With my unique credit situation and desperately needing new wheels after a car accident, he worked hard to explore all options and cover all of our bases while listening to my wants/needs and overall, putting me in a safe car that I LOVE. He walked me through every step, following up regularly and going out of his way to complete this process both in and outside of the dealership. I have already recommended him to numerous friends and acquaintances and cannot imagine buying a car in the future without working with him. He made sure we worked together as a team and for that reason, has given a new face to "car salesmen" as we know them. Thank you Shane!!!