Shane Hickman | Page 3

This is the dealer you want. As a person that has purchased over 50 new cars in 47 years and knows a deal when you get one. These guys are not your average car guys that shuck an As a person that has purchased over 50 new cars in 47 years and knows a deal when you get one. These guys are not your average car guys that shuck and jive you, but are there too listen to you to earn your business. L Straight up people that know their cars. I had great experience with this dealership. I shoped 6 different dealers for several days and was insulted by all of them with their xx offers and lies. I went to Canton first and went back to buy my vehicle from them. These people are the real deal. Thank you Canton Ford. Much respect to you all. God bless you all. More

by 2dirtygreg Verified Customer Verified Customer

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Fast, quick, and efficient. Alex was great! Got my daughters suv in and out so I could get it back to her the same day. Alex was great! Got my daughters suv in and out so I could get it back to her the same day. More

by Travis Verified Customer Verified Customer

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Shane Hickman was nice friendly very polite but there were some key things that were skipped over very quickly in the Carfax report on the truck that I purchased in the end. Alex Armenta made things rig were some key things that were skipped over very quickly in the Carfax report on the truck that I purchased in the end. Alex Armenta made things right by getting me into another truck that I could use for work since I had bought a work truck. The service manager Daniel gave me a truck to use while things were getting sorted out on my other truck. They knew I needed a truck to work out of because I was upfront about that when I returned the pick up to them the bad and tailgate had some scratches in it which when I got the truck from them, the bed already had scratches in it, but since I was using the truck for work and they knew that, Daniel found any little thing on it. He could to charge me with the only thing he could find were some scuffs on the edge of the plastic top cap on the tailgate, which could have been fixed with a piece of sandpaper in about five minutes, but instead they want to charge me for a Brand new top cap for the tailgate. The scuffs on the tailgate could have already been there when I got the truck because like I said, the bed and tailgate already had scratches on them when I pick the truck up from them but once again, like I said, he knew I was using it for a work truck , Alex had already told him they weren’t going to charge me for mileage on the truck and so I guess he used it as an excuse to find any damage to charge me for since I was using it as a truck to work out of Daniel the service manager was supposed to send me a quote on the damages of the truck. instead of him sending me a quote he elected to send a claim straight to my insurance company for the damages so I get a call from my insurance company telling me about this claim they were paying for damages on this truck so in the end he stuck me for $1390 in damages on the truck, one was a crack in the windshield. He gave me an insurance policy on the truck and said this will cover things that are out of your control, so I’m guessing he thinks I jumped out of the truck running down the interstate, threw a rock at the windshield and jump back in as the truck was passing me by , that would be in my control but if I’m driving down the road and a rock hits the windshield and chips it I think that is out of my control but like I said, I think he was just looking at a way to make some money off the truck since they knew and were told that I would be using it for a work truck because that is what I had bought so I will never go back to Canton Ford all of my work to my truck and any future purchases will be made at Wills Point Ford but if you do decide to go to Canton Ford then ask for Alex Armenta he is the only person up there who will do you right . More

by gt500cb Verified Customer Verified Customer

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Shane was attentive to what we wanted stayed very late after hours as well as the dealership team to find the vehicle we wanted and almost the payment we wanted they all were very helpful. after hours as well as the dealership team to find the vehicle we wanted and almost the payment we wanted they all were very helpful. More

by ricklindamarsh55 Verified Customer Verified Customer

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This was the smoothest. Transaction for a car I've ever had. I am 68 so that a lot of cars. Transaction for a car I've ever had. I am 68 so that a lot of cars. More

by edanaher18 Verified Customer Verified Customer

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Alex got me in and out and on my way and took really good care of my car. care of my car. More

by david.0813 Verified Customer Verified Customer

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Shane was very friendly and helpful when selling me a Ford Escape I was interested in. Highly recommend him as a seller to anyone looking for a vehicle Ford Escape I was interested in. Highly recommend him as a seller to anyone looking for a vehicle More

by shadowcorgi18 Verified Customer Verified Customer

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Great people to work with! Very knowledgeable of the product and inventory available. Would definitely buy again at this dealership! Very knowledgeable of the product and inventory available. Would definitely buy again at this dealership! More

by BOBE0 Verified Customer Verified Customer

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Excellent service. Shane showed me all of the features before I left. The car is beautiful, cleaned up nice, and they showed me every available option so I knew what wa Shane showed me all of the features before I left. The car is beautiful, cleaned up nice, and they showed me every available option so I knew what was best for my situation. More

by asher_nonono Verified Customer Verified Customer

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Our car buying experience was smooth and fast. Lots of great cars on the lot. Great dealership and employees. Lots of great cars on the lot. Great dealership and employees. More

by ldpritchett75 Verified Customer Verified Customer

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