Shane Jansson | Page 2

Over all I am very pleased with my car and the way I was treated. One concern I have is that my credit score has dropped because of the fact that there were 6 different inquiries for lenders to which I can treated. One concern I have is that my credit score has dropped because of the fact that there were 6 different inquiries for lenders to which I can only hope resulted in the best possible outcome for me. My only “complaint” concerns the “service” fee. I asked about the reason for it being over $600 and was told that it was to cover the costs for the dealer to get the car ready for sale yet the only thing that I could tell that was done to it was changing the oil and filter. I had asked if they could top off the fluids and check the tire pressure and reset the “low tire pressure” warning sensor and none of that was done. Also it would have been nice to know that there was no jack or lug wrench in the event that I had a flat while driving home. Fortunately I have both an extra jack and lug wrench at home from previous cars. My biggest concern was the fact that the brake fluid level was extremely low to the point that I had to stop and get some and fill it myself. The reason for my concern is not that I had to fill it myself but this fact that, at least to me that could be a serious safety issue. So I guess my question is exactly what purpose does the “preparation fee” serve other than to increase the amount I had to pay for the car? I mean almost every other dealer where I’ve bought a car it had been cleaned up both inside and out. Still overall I’m happy with the car and the way I was treated during my time there. More

by RSSHOOTER4570 Verified Customer Verified Customer

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This place is my go to place for all my vehicle needs , whether I'm buying selling or fixing ! I highly recommend them for ALL your vehicle needs ! Best service in town and very fast and friendly , they ac whether I'm buying selling or fixing ! I highly recommend them for ALL your vehicle needs ! Best service in town and very fast and friendly , they accommodate you with whatever you need ! More

by CREDENCE.COATS1971 Verified Customer Verified Customer

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People are very help full no hassle easy to work with alway friendly very comfortable alway friendly very comfortable More

by eddiestreet66 Verified Customer Verified Customer

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Did very minimal work on truck. I am at a loss for words honestly. Will never be back to Seth Wadley. Brought the truck home and had lots of it fixed in one day. I don’t know if it I am at a loss for words honestly. Will never be back to Seth Wadley. Brought the truck home and had lots of it fixed in one day. I don’t know if it was my insurance denied the work or just the service advisor not asking about the work that needed performed. They did the upper control arms, lower ball joints and an alignment. The alignment did no good as the inner and outer tie rods needed replaced. They had my truck over 3 months. I was finding rides because they wouldn’t ask my insurance about a rental. When I went to pick it up they had left my windows down and got my seats soaking wet. Not pleased at all. More

by OLIVERWOLFINGTON Verified Customer Verified Customer

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Had tires rotated, sensors were adjusted, but they did not check tire pressures. Back tires were both under inflated by 12 pounds indicating low warning. Front tires were over inflated. Paying 90 do not check tire pressures. Back tires were both under inflated by 12 pounds indicating low warning. Front tires were over inflated. Paying 90 dollars for a tire rotation and an air filter. I would expect better service from technicians. More

by FLYING.H.HOMESTEAD Verified Customer Verified Customer

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Answered all my questions. Great and friendly service! Shane is the best at his job! Great and friendly service! Shane is the best at his job! More

by RICHARDSONSATTIC Verified Customer Verified Customer

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Shane and Kenny went above and beyond the expectations I had for getting our truck back on the road. I appreciated the diligence and determination to help us get our vehicle fixed. A big shout out to them f had for getting our truck back on the road. I appreciated the diligence and determination to help us get our vehicle fixed. A big shout out to them for making the process pleasant. We are moving across country and our seal broke on the transmission. We were having a really terrible trip, so the kindness they showed made it a little easier. More

by JEASTPETERS Verified Customer Verified Customer

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Very easy to work with. I have had at least three vehicles that they have worked on over the years. I have had at least three vehicles that they have worked on over the years. More

by Dlkcsmith Verified Customer Verified Customer

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Awesome customer service. We were passing through and he worked us on at 430 for an oil change. Friendly and professional. Amazing experience. We were passing through and he worked us on at 430 for an oil change. Friendly and professional. Amazing experience. More

by Bigrfoot Verified Customer Verified Customer

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Our oil change went quick. The staff was polite and answered all of our questions. The staff was polite and answered all of our questions. More

by Harper Verified Customer Verified Customer

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