Shane Mageland | Page 10

M'Lady Nissan responded

Hello Kernica1919, Thank you for taking the time to share your feedback about your recent experience with us. We value your input as it helps us improve our services and ensure the best possible experience for our customers. We apologize if you found our senior salespeople to be pushy during your visit. Providing a comfortable and pressure-free environment for our customers is a top priority, and we take your feedback seriously. We will address this concern with our sales team to ensure that our approach aligns better with your expectations. Regarding pricing and any hidden fees, we are committed to transparency in all our dealings. We apologize if you encountered any discrepancies in pricing or fees. We would like to investigate this matter further to ensure accuracy and clarity in our listings. Please feel free to reach out to us directly at 815-459-2316. We would appreciate the opportunity to discuss this issue in detail. Your satisfaction is important to us, and we want to make sure your concerns are properly addressed. Please contact me directly at your earliest convenience, and I will personally assist you in resolving any outstanding issues or questions you may have. Thank you for considering M'Lady Nissan, and we look forward to the opportunity to better serve you. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello ZayyKayy, Thank you for sharing your feedback about your recent experience with us, particularly with Shane, our Sales Representative. We're delighted to hear that Shane went the extra mile to meet your expectations, and we appreciate your kind words about his service. However, we apologize for any inconvenience or issues you encountered with our finance department. We take your feedback seriously, and it's crucial for us to understand and address any concerns you may have had. Your satisfaction is our priority, and we will work diligently to improve our services in this regard. We would like to ensure that your concerns are properly addressed and resolved. To discuss your experience further and gather more details about your interaction with the finance department, please feel free to contact us at your convenience. You can reach me directly at 815-459-2316, or our team will be more than happy to assist you. Your feedback is invaluable to us, and we are committed to providing you with the exceptional service you deserve. We look forward to the opportunity to make amends and enhance your overall experience with us. Thank you for choosing M'Lady Nissan, and we appreciate your trust in us. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Pete Schultz, Thank you for being a loyal customer and for choosing M'Lady Nissan for your third Nissan vehicle purchase. We greatly appreciate your trust and continued support. We're delighted to hear that you had a positive experience with our team and specifically with Shane Mageland. It's wonderful to know that Shane did an excellent job explaining the many features of your new car. Providing detailed information and ensuring our customers are well-informed is a priority for us. If you ever decide to purchase another Nissan or have any more questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Matt, Thank you for sharing your positive experience with us at M'Lady Nissan. We're pleased to hear that our team answered all of your questions and that Shane, in particular, made your experience pressure-free. Creating a comfortable and informative environment for our customers is essential to us, and we're glad to have achieved that during your visit. If you ever decide to buy from us again or have more questions in the future, please don't hesitate to reach out. We would be delighted to assist you. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again when the time comes. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Yuriana Peters, Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a wonderful experience at our location. Our team works diligently to ensure that all visitors feel welcomed and receive top-notch service. We take pride in our extensive inventory and are committed to providing detailed information to help you make informed decisions. It's great to know that our efforts towards veteran inclusion are being appreciated. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you again.

M'Lady Nissan responded

Thank you, suesage5401, for your feedback! We're glad to hear that Shane provided you with helpful, patient, and knowledgeable assistance during your vehicle purchase. We value your appreciation and are here to assist you with anything you might need. If you have any more questions or require further assistance in the future, don't hesitate to reach out. Your satisfaction is important to us! 🌟🚗

M'Lady Nissan responded

Thank you for your glowing review of M’Lady Nissan! We're delighted that you find our dealership easy and comfortable to work with. It's great to hear that Shane and Mir made you feel like family and went the extra mile for you. We appreciate your loyalty and support. If you have more feedback or need assistance in the future, don't hesitate to reach out. We look forward to serving you again at M’Lady Nissan!

M'Lady Nissan responded

Thank you Jack, We appreciate your and your family's loyalty over the years. Enjoy your new vehicle!

M'Lady Nissan responded

Thank you for your review! We appreciate your time.