Shane Norsworthy | Page 3

This holiday season has been a whirlwind and it has taken me far too long to get this written up, but I truly have to commend Parks Ford of Wesley Chapel, and the following gentlemen, for their remarkable cu me far too long to get this written up, but I truly have to commend Parks Ford of Wesley Chapel, and the following gentlemen, for their remarkable customer service, attention to detail, willingness to collaborate, their professionalism, and finally for going above and beyond to make my “white Christmas” happen. To Shane Norsworthy, who remotely helped me, I thank you for going above and beyond to connect me to Frank Lacey, who spent numerous hours to find me the right vehicle. Once we found it, mind you, all of this was between the evening of December 23rd to early afternoon on Christmas Eve, Tony Melucci was able to squeeze me into his very busy schedule on Christmas Eve, both telephonically and via e-mail, to go over the finances of acquiring the vehicle. Enter Rich Jodway, who blew my mind, finalized everything and actually delivered the vehicle to my very door! I was shocked! He said he was “taking it around to me,” and I said I was not at the dealership. His response was to clarify that he was actually driving it to my home, and would drive off in my trade. I am still astonished. I did not think I was going to be able to do this as I was very busy on Christmas Eve and unable to make it to the dealership. These gentlemen wanted to make a sale, and so they did. Parks Ford was willing to work with me, and went truly above and beyond. All the individuals who I mentioned were amicable, professional, and dedicated. Thank you so much! My family and I were able to drive to the mountains in comfort and style in my brand new white Explorer, courtesy of these remarkable gentlemen. We had a beautiful Christmas. More

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Very great people and experience, everyone was very honest which is admirable in a dealership. Joe and Shane were great. honest which is admirable in a dealership. Joe and Shane were great. More

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This place has a D- at the BBB and my previous Ford dealership Walker ford an A... In a matter of full disclosure... I blame myself for not researching this crap hole before sending my poor wife there dealership Walker ford an A... In a matter of full disclosure... I blame myself for not researching this crap hole before sending my poor wife there alone. I feel bad for her that she wasted 4 hours of her life and took a hit on credit score and came out empty handed. Shady dealership man.. All I will say here. Alot more negative happened here, but it would take me 10000 words to explain. I will just never go back...even for service. More

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I cannot thank Shane Norsworthy, Victor Colon & Vince in the Finance department for the ⭐️⭐️⭐️⭐️⭐️ service! It was the most convenient, seamless transaction that we’ve ever experienced and we recommend this the Finance department for the ⭐️⭐️⭐️⭐️⭐️ service! It was the most convenient, seamless transaction that we’ve ever experienced and we recommend this dealership to anyone in the market for a new vehicle! All 3 gentleman were responsive, knowledgeable, helpful and professional and we will never go anywhere else for our vehicle-buying needs!! THANK YOU SO MUCH for an amazing experience! You guys are the BEST!! More

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Excellent customer service! Friendly and went out of his way to accommodate. All around great experience. way to accommodate. All around great experience. More

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It was a pleasure working with Shane, Caesar, and Kamal. Ceasar was very knowledgeable about the Bronco Sport and walked us through everything about the vehicle. The over all purchase from this dealership Ceasar was very knowledgeable about the Bronco Sport and walked us through everything about the vehicle. The over all purchase from this dealership was great from the start to the finish. From the moment we walked through the door we felt very confident with our decision to drive an hour away to make a purchase from Park Ford. If you are looking for a Ford this is the place to buy it !! More

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This dealership can not be trusted. Their more This dealership can not be trusted. Their more interested in there profit margins that customer care If your looking gif a Ford look anywhere This dealership can not be trusted. Their more interested in there profit margins that customer care If your looking gif a Ford look anywhere else More

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Shane, kamal, and Cesar did an amazing job explaining Shane, kamal, and Cesar did an amazing job explaining everything and made the process so smooth Shane, kamal, and Cesar did an amazing job explaining everything and made the process so smooth More

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This best car buying experience of my life! Excellent service, so respectful of my hectic schedule and got me the vehicle I wanted. I have never had such an easy car purchase from start to finish. Very h service, so respectful of my hectic schedule and got me the vehicle I wanted. I have never had such an easy car purchase from start to finish. Very highly recommended! More

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Parks Ford of Wesley Chapel is a genuine and caring dealership. In my time of need, they pulled together and made a deal happen when we needed it most. The kindness and professionalism of the entire te dealership. In my time of need, they pulled together and made a deal happen when we needed it most. The kindness and professionalism of the entire team is second to none. I will now and forever be a Parks Ford loyal. Go see Yevet for a unmatched buying experience! More

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