Shane Ohliger | Page 3

Best car buying experience ever! Everyone at Donaldson Subaru goes out of their way to make sure you are happy with your purchase. Great experience! They truly care about their custom Everyone at Donaldson Subaru goes out of their way to make sure you are happy with your purchase. Great experience! They truly care about their customers. Everyone from reception, to sales, finance and management , go out of their way to make sure you are getting exactly what makes you happy. More

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Excellent Friendly Serbice From the moment you step into the showroom to the finalization of your purchase the staff is genuinely interested in doing the right thing by you From the moment you step into the showroom to the finalization of your purchase the staff is genuinely interested in doing the right thing by you More

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Very happy! From start to finish this was a smooth and polished experience. Front desk, salesman. Managers, financial experience were all above expectations!!!! V From start to finish this was a smooth and polished experience. Front desk, salesman. Managers, financial experience were all above expectations!!!! Very comfortable, not pushy, at your own pace, truthful, and just overall kind and positive!!!! Dave Clark gave an incredible “class” on working the car even before the test drive. And especially before I drive away with my new Subaru Forester. Could not be happier! More

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Relaxing and pleasant No pressure, staff was knowledgeable and friendly . I received a great explanation of all the options and their functions related to my car. The No pressure, staff was knowledgeable and friendly . I received a great explanation of all the options and their functions related to my car. The delivery of the car was timely and the entire transaction was done without a hitch. More

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Friendly and helpful staff and fair deal. Holly helped with the purchase of our new Forester. She was a pleasure to work with, very pleasant and knowledgeable. In addition, the other staff mem Holly helped with the purchase of our new Forester. She was a pleasure to work with, very pleasant and knowledgeable. In addition, the other staff members were friendly and they created a warm and friendly atmosphere. More

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The new Subaru ascent 2019. Our sales Rep Ashley was very knowledgeable. We were very pleased on how we were treated at the Subaru dealer. My sister has an appointment next week Our sales Rep Ashley was very knowledgeable. We were very pleased on how we were treated at the Subaru dealer. My sister has an appointment next week to check out the new Subaru Ascent. she lives in Duchess county. She is looking forward to getting her new car. The car drives beautifully & very smoothly. We love it. Me & Mrs Robert OSullivan More

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Amazing Ashley was an outstanding saleswoman and made my dream of owning a wrx!!! I would deffentaly recommend this dealer to everyone. They are amazing!! Tha Ashley was an outstanding saleswoman and made my dream of owning a wrx!!! I would deffentaly recommend this dealer to everyone. They are amazing!! Thanks More

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Buyer Beware!! Recently left a deposit on a 2018 Outback. Usually lease, but decided to buy this time. Thought we had an "out the door" price. Wrong! They wanted Recently left a deposit on a 2018 Outback. Usually lease, but decided to buy this time. Thought we had an "out the door" price. Wrong! They wanted to charge large fees for dealer prep, DMV, last month lease payment on current vehicle and 1.9% rather than 0.9% loan fee. Deceptive practice as far as I'm concerned. Be careful. Will contact Subaru America Corporate also. More

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Staff informative, pleasant, professional Car-buying experience was a pleasure. Salesperson Holly Clark was knowledgeable and professional, both on initial "just looking" visit and final buy. Car-buying experience was a pleasure. Salesperson Holly Clark was knowledgeable and professional, both on initial "just looking" visit and final buy. She sold the Forrester without being pushy or "over selling" (basically she knew everything about the vehicle and let the Forrester sell itself). We were very impressed with everyone we dealt with (Robert, Pat, and Shane also) at Donaldson's and would enthusiastically recommend this dealership. Oh - and the Forrester we bought is great too. More

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Fantastic purchase experience My wife and I just purchased an Outback, and it was easily one of the smoothest car buying experiences we have had. From the start it is clear they k My wife and I just purchased an Outback, and it was easily one of the smoothest car buying experiences we have had. From the start it is clear they know that buyers have access to all the pricing info, and that good customer service and people skills are what will separate them from other dealerships. Our salesman was Mike Chiofalo. He was very friendly and informative. Our interaction was more about Michael providing us information to make a good decision, not just trying to make a sale, and this a huge distinction. This car was for my wife, he focused his attention on specifically what she was looking for in a vehicle. She knew she wanted a Subaru for the safety and reputation, but wasn't sure of the model; at just under 5' tall, comfort behind the wheel can be a challenge. She test drove two models, then test drove two engine types until she settled on what she wanted. Through this, Michael patiently answered all questions, never rushing us, really making sure that the car we chose would be the best fit for my wife. We settled on the Outback, chose the trim level, selected a color and worked out the pricing. As I said, we came in with info, knew what a fair deal was, and they exceeded our expectations. At one point we met Steven Fulco, the sales manager, who seemed only to be interested in making sure we were comfortable with the process and how we were being taken care of. From start to delivery, they were great to work with. I can't recommend them enough. More

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