110 Reviews of Shane Stegeman
October 14, 2019
Ryan Close - CRV Super friendly staff, very diligent about following up to make sure my experience was enjoyable and taking the time to make me feel like a valued cust Super friendly staff, very diligent about following up to make sure my experience was enjoyable and taking the time to make me feel like a valued customer. More
Other Employees Tagged: Nick Mcdonald, Brandon Thao, Sarina Simmons - Sales
October 12, 2019
Happy customer. I am very satisfied with what they do. Quick service, and friendly. They did a wonderful job and they make sure I am Satisfied. Especially, Steve Mack I am very satisfied with what they do. Quick service, and friendly. They did a wonderful job and they make sure I am Satisfied. Especially, Steve Mackey, Abby stanek, shean stagmen, Austin chanhdara. They went above and beyond. I highly recommend this dealership. The sales Jihan is the best. More
Other Employees Tagged: Ryan Mickelson, Jihan Moore, Moua Xiong
October 10, 2019
Great Experience! This was my first visit to Rapids Honda - Coon Rapids. I brought my Civic EX in for service. My experience was great from the moment I arrived. Very p This was my first visit to Rapids Honda - Coon Rapids. I brought my Civic EX in for service. My experience was great from the moment I arrived. Very professional and knowledgeable service advisor greeted me in. They performed the work timely and very good at what they do. I would highly recommend this facility. I know I will be back. Thanks a lot and keep up the good work. More
October 07, 2019
Broken axle The differential froze up and broke the rear left axle. The only way I know this happened is because the crew there took the time to find the correct The differential froze up and broke the rear left axle. The only way I know this happened is because the crew there took the time to find the correct problem instead of fixing what was broken. I appreciate all the time and effort they put in to my vehicle fixed and fixed correctly the first time so I wouldn't have to make another trip in. More
Other Employees Tagged: Wade Gilbertson
October 06, 2019
Oil Change Did a good job. had a minor problem went back to dealer and it was taken care of right away. the DEALERSHIP is clean and has a nice waiting area. Did a good job. had a minor problem went back to dealer and it was taken care of right away. the DEALERSHIP is clean and has a nice waiting area. More
October 04, 2019
Tier Service Shane and his team were very accommodating and efficient. They were able to identify and solve the issue work with NDS and worked through all obstacle Shane and his team were very accommodating and efficient. They were able to identify and solve the issue work with NDS and worked through all obstacles. Nice job, everyone! More
Other Employees Tagged: Camryn Bliayang, Austin Chandara, Travis Johnson, Steve Olson, Ivan Vuu, Tuu Xiong
October 04, 2019
Customer Oriented Service I had the best experience working with the Rapids Honda staff. All work was done in a timely manner with the highest quality. Customer service repre I had the best experience working with the Rapids Honda staff. All work was done in a timely manner with the highest quality. Customer service representatives are the best based on my many years of the Honda cars ownership. More
Other Employees Tagged: Chad Zastrow
October 04, 2019
Service visit Love that you have a Honda dealership closer to home. I love that it is not as busy as some of the larger dealerships in the twin cities. Love that you have a Honda dealership closer to home. I love that it is not as busy as some of the larger dealerships in the twin cities. More
October 04, 2019
First impression Met upon arrival to the dealership with a very warm and welcoming hello. Was well informed throughout the experience of the repairs needed to my vehi Met upon arrival to the dealership with a very warm and welcoming hello. Was well informed throughout the experience of the repairs needed to my vehicle as well as the estimated cost of each repair upfront. When parts were not on hand was given a rental car at no charge . Was then called when vehicle was done and all repairs were made cost for those repairs were accurate to the estimate given. More
October 04, 2019
I felt people cared. Even the sales persons that we weren’t dealing with asked if we had things we needed. The manager even gave us personal attention which is appreciat Even the sales persons that we weren’t dealing with asked if we had things we needed. The manager even gave us personal attention which is appreciated. More
Other Employees Tagged: Ryan Mickelson, Justin Wiley, John Yangwel
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