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Shane Sunderlin
77 Reviews
77 Reviews of Shane Sunderlin
January 30, 2019
Just Amazing They were so patient in letting me drive different cars to allow me to determine which vehicle that I felt was best suited for me. They continued to They were so patient in letting me drive different cars to allow me to determine which vehicle that I felt was best suited for me. They continued to work with me to find the best possible solution that best fit my needs and wants. I am thrilled with my new vehicle! It is just perfect and I thank the Parkway Honda team for not only helping me pick the perfect vehicle for me but also thoroughly going over the features of the car. The salesman also said that if I had any questions regarding the vehicle to call or stop by and he would assist me. More
by erae64
Verified CustomerOther Employees Tagged: Mike Smith
January 21, 2019
lease Wanted the best deal on a lease and wanted specific features and color and they searched and found the one we wanted...had it at the dealership ready Wanted the best deal on a lease and wanted specific features and color and they searched and found the one we wanted...had it at the dealership ready to go with in couple days. Very satisfied. Will be back again. More
by jenvaughan2
Other Employees Tagged: Mike Smith
January 21, 2019
Great Guys They are great people. They were both very friendly and helpful. Helped me understand the cars warranty. Also showed me how my car was setup. They are great people. They were both very friendly and helpful. Helped me understand the cars warranty. Also showed me how my car was setup. More
by braeden.taylor
Other Employees Tagged: Mike Smith
January 11, 2019
Very good!!!! Everyone is very knowledgeable and helpful answering all my questions about features...I have leased or owned several Honda vehicles though the yeas a Everyone is very knowledgeable and helpful answering all my questions about features...I have leased or owned several Honda vehicles though the yeas and Park Honda has taken care of all of them and sold me all of them except a couple older used ones More
by carlislefarms
Other Employees Tagged: Mike Smith
January 03, 2019
My Honda CRV The sales, financing and service crews are the best. I have been with this group for over 25 years and plan to be here many more. The sales, financing and service crews are the best. I have been with this group for over 25 years and plan to be here many more. More
by angie6007
Other Employees Tagged: Robert Windemuth , Mike Smith
January 01, 2019
The easiest car buying experience ever! I was in a car crash 6 days before Christmas. I needed a car quickly. Shane was extremely helpful and made this experience so much easier and pleasant I was in a car crash 6 days before Christmas. I needed a car quickly. Shane was extremely helpful and made this experience so much easier and pleasant than I ever thought possible. He answered all my questions and took time to explain everything to me!! More
by carie.bleininger
Other Employees Tagged: Mike Smith
December 25, 2018
Oil change and tire rotation. They are always punctual and extremely friendly. Service is always right the first time. They use Honda parts which are of great quality. I always pur They are always punctual and extremely friendly. Service is always right the first time. They use Honda parts which are of great quality. I always purchase my tires through them because tire rotations are free. Overall you can’t beat their quality, kindness and professionalism. More
by jeffreyarthurs
Other Employees Tagged: Adam Fulton, Trevor Sunderlin
December 17, 2018
New Car My experience was excellent. I would highly recommend Parkway Honda and any Honda product for any of my friends in the future. I love my new pilot My experience was excellent. I would highly recommend Parkway Honda and any Honda product for any of my friends in the future. I love my new pilot More
by amber.stephen
Other Employees Tagged: Mike Smith
December 03, 2018
NEW CAR SALE I have purchased numerous vehicles and had all my cars serviced at parkway for some 25 years. I dealt with Shane for the sale and Mike for final sale. I have purchased numerous vehicles and had all my cars serviced at parkway for some 25 years. I dealt with Shane for the sale and Mike for final sale. Great and courteous service from both. More
by CHFENTON
Other Employees Tagged: Mike Smith
November 26, 2018
3 Pilots, 3 dealerships My husband and I picked up our third pilot this past weekend and it was our best experience with Honda. We called ahead of time and spoke with Shane a My husband and I picked up our third pilot this past weekend and it was our best experience with Honda. We called ahead of time and spoke with Shane and Mike at Parkway to let them know what we were looking for. When we arrived at the dealership Saturday morning our new pilot was parked in front of the dealership and waiting for us. In about an hour we had an agreement for the trade in on the pilot we owned (we had equity in the trade), the paperwork was signed, we had keys in hand and received personalized education on the functions of the car. Our 10 and 12 year old children had an area where they could hang out and stay busy while we were working with Shane and Mike. We have been using the Parkway service department since our first Pilot purchase in 2013 and have always loved this dealership. This past weekend was our first experience with the sales/finance team and they were both exactly what we were looking for, helpful, friendly, and personable. Our history with Honda: In 2013 we leased our first pilot. It was a spur of the moment decision and we weren't prepared for the purchase. We stopped at a dealership in PA on our way home to OH to make the deal. The entire transaction took more than 6 hours. It was exhausting, but we drove away in our first pilot. Because Parkway was closer to home, that first pilot was always serviced at Parkway. In 2016, when the lease was up for the first pilot, we traded it in (with equity) at another dealership in NE Ohio (simply because we were in that area, but we should have waited and went to Parkway). That trade in was quicker than 6 hours, but still not an amazingly fast deal. We also had a few details to work out with the hinge on the fuel tank and a few other small details that the dealership struggled to take care of for us. Again, we ended up at Parkway for all of our service needs and they took great care of us. Even though we had an oil change package at the dealership where we purchased our second pilot, we gave that up so we could have the better service at Parkway. This past weekend, we traded the second pilot in for a lease on our third pilot and are proud to give all of our business to Parkway. My extended family has been purchasing vehicles from Parkway for years and like them, we will only buy from Parkway going forward. More
by Aaron&Nicole
Other Employees Tagged: Mike Smith
