Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
407 Reviews
4.8

407 Reviews

Write a Review

407 Reviews of Shannon Dillman

January 12, 2026

Dealership Rating
Employee Rating

I think you need to hire more techs as that was the hold up getting my car serviced. Shannon is awesome and always has been! More

by Matt B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mari Whaley

Jan 19, 2026

Button CDJR responded

Thank you for your honest feedback. We understand how frustrating delays can be, and we appreciate your patience. We appreciate your kind words towards Shannon!

January 11, 2026

Dealership Rating
Employee Rating

I think they need to be better organized but other than that, they were very nice and good people to work with More

by sgina1735
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Jan 12, 2026

Button CDJR responded

Thank you for your honest feedback. We appreciate you sharing your experience with us. We’re glad to hear our team was friendly and easy to work with. We hope to serve you again in the future!

January 06, 2026

Dealership Rating
Employee Rating

Always great service Service has always been quick and easy Overall experiences have been great More

by Smv2001
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Jan 07, 2026

Button CDJR responded

We are happy to hear you always have a good service with us! Thank you for the 5-star review!

January 03, 2026

Dealership Rating
Employee Rating

Shannon Dillman present herself as a professional she is very knowledge of what going on and she treats you like a person More

by garmstrong1957
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Jan 05, 2026

Button CDJR responded

Thank you for the wonderful review! We appreciate your kind words and hope you choose us again!

December 27, 2025

Dealership Rating
Employee Rating

Walked in and scheduled an appointment with Shannon to work on recall and also change oil. She made sure that my wife got to work after dropping car off for service!!! More

by steamthis26
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 30, 2025

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

December 27, 2025

Dealership Rating
Employee Rating

Fantastic service advisor that always goes above and beyond to get me taken care of More

by Bub_jr
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 30, 2025

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

December 26, 2025

Dealership Rating
Employee Rating

Amazing and very fast. Would highly recommend. The dealership was very fast to respond. They also found my issue with my vehicle with no problem. More

by slamingears1
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 30, 2025

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

December 23, 2025

Dealership Rating
Employee Rating

Easy to work with. Mark wilkerson is a good salesman. Nice financial person. Recommend it to others b More

by Lightman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2025

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

December 22, 2025

Dealership Rating
Employee Rating

Everything is fine with my truck for now. Hopefully it stays that way. Have a good day More

by scc089
Recommend Dealer
Yes
Dec 26, 2025

Button CDJR responded

Thank you for the 5-star review! We appreciate you!

December 18, 2025

Dealership Rating
Employee Rating

Shannon is always great snd willing to help. i buy all my cars off Rex?? More

by boruff1971
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 19, 2025

Button CDJR responded

Thank you for leaving a review! We appreciate you!

1
...

Dealership Inventory (297 Vehicles)

used 2019 Jeep Grand Cherokee car, priced at $16,600
2019 Jeep Grand Cherokee
used
Diamond Black exterior
Automatic
Four-wheel Drive
used 2024 Ram 2500 car, priced at $39,999
2024 Ram 2500
used
Flame Red Clearcoat exterior
Automatic
Four-wheel Drive
used 2013 INFINITI G37x car, priced at $13,300
2013 INFINITI G37x
used
Moonlight White exterior
Automatic
All-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $36,999
2025 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2016 Chrysler 300 car, priced at $16,900
2016 Chrysler 300
used
Redline Red Tricoat Pearl exterior
Automatic
Rear-wheel Drive
used 2019 Subaru Ascent car, priced at $16,399
2019 Subaru Ascent
used
Abyss Blue Pearl exterior
CVT
All-wheel Drive