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Shannon Dillman

Overview Reviews (21) Inventory (165)

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Shannon Dillman

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9

21 Reviews

Overview Reviews (21) Inventory (165)

4.9

21 Reviews

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21 Reviews of Shannon Dillman

July 15, 2026

Dealership Rating

Employee Rating

Didn't like your AI TOOK FOREVER TO REACH ANYBODY IT DIDN'T KNOW SHANNON DIDN'T KNOW SHANNON More

by Gib5251

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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July 15, 2026

Dealership Rating

Employee Rating

Keep me updated on my vehicle pleasant experience They kept me updated throughout the service process. Great experience. kept me updated throughout the service process. Great experience. More

by jngibbons

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Jul 16, 2026 -

Academy CDJR responded

Thank you so much for the feedback. We appreciate the 5-star review!

July 15, 2026

Dealership Rating

Employee Rating

Staff were pleasant and polite . The Waiting room was clean and comfortable. No complaints from me. The Waiting room was clean and comfortable. No complaints from me. More

by johnandveronica

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2026 -

Academy CDJR responded

Thank you so much for the amazing review! We appreciate you so much!

July 08, 2026

Dealership Rating

Employee Rating

Excellent service as usual from Academy. You are our go to dealer and service center. You are our go to dealer and service center. More

by johnhcantwell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Jul 09, 2026 -

Academy CDJR responded

Thank you so much for the wonderful review! We really appreciate it!

July 08, 2026

Dealership Rating

Employee Rating

After hearing a noise following my tire rotation, they got my car in quickly to make sure everything was safe before my trip. I really appreciated them taking the time to ensure my vehicle was safe to dri got my car in quickly to make sure everything was safe before my trip. I really appreciated them taking the time to ensure my vehicle was safe to drive. More

by REBECCA.COVER13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Jul 09, 2026 -

Academy CDJR responded

Thank you so much for sharing your experience with us! We are happy to hear that we got you taken care of! Thank you for choosing Academy!

July 02, 2026

Dealership Rating

Employee Rating

Maybe not make 7:30am appointments if the techs don’t come in till 8am come in till 8am More

by stoops

Verified Customer

Recommend Dealer

Yes

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Jul 06, 2026 -

Academy CDJR responded

Thank you for your feedback. We appreciate you bringing this to our attention, and we'll be sure to share your comments with our team.

July 01, 2026

Dealership Rating

Employee Rating

Pleasant atmosphere and professional and friendly staff. The check in process is easy and I appreciate the pleasant area to wait in The check in process is easy and I appreciate the pleasant area to wait in More

by tpbell69

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Jul 01, 2026 -

Academy CDJR responded

Thank you so much for sharing your experience with us! We really appreciate your support!

June 25, 2026

Dealership Rating

Employee Rating

All was great All was great. She listened to me took care of everything I needed. She listened to me took care of everything I needed. More

by chrizturner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Jun 30, 2026 -

Academy CDJR responded

Thank you so much for sharing your experience with us! We really appreciate you!

June 24, 2026

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Employee Rating

Super! Shannon was friendly and professional. Service was done as advertised in about an hour while I waited. Shannon was friendly and professional. Service was done as advertised in about an hour while I waited. More

by sfairbairn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Jun 25, 2026 -

Academy CDJR responded

Thank you so much for sharing your experience with us! We appreciate you!

June 24, 2026

Dealership Rating

Employee Rating

Good service. Friendly people. Easy to schedule. Thorough check of my car. Work completed promptly. Friendly people. Easy to schedule. Thorough check of my car. Work completed promptly. More

by FREDFHENDERSON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon Dillman

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Jun 25, 2026 -

Academy CDJR responded

Thank you so much for sharing your experience with us! We appreciate you!

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