Honest and straightforward conversation but also ready to
answer any questions. We communicated via text and phone before I drove to the dealership. Nothing had changed or been added. Great communicator,
answer any questions. We communicated via text and phone before I drove to the dealership. Nothing had changed or been added. Great communicator, friendly and helpful.
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by JBAILEY17
Verified Customer
Verified Customer
Other Employees Tagged:
Judy Patureau
, Receptionist at the used entrance was very personable and helpful.
Jul 23, 2025 -
Westside Lexus responded
Thank you for sharing your feedback about your experience at Westside Lexus, we appreciate your business and hope to see you again! Safe travels!
Friendly people and efficient car shopping and purchasing
experience. I would not hesitate to recommend to a friend or return myself to this dealership.
experience. I would not hesitate to recommend to a friend or return myself to this dealership.
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by JBAILEY17
Verified Customer
Verified Customer
Jul 08, 2025 -
Westside Lexus responded
It is gratifying to read your wonderful feedback about our team! Thank you for choosing Westside Lexus and for sharing your experience.
Courteous, patient, attention to details.
Apply no sales pressure. Provide information upon request, such as vehicle history
Apply no sales pressure. Provide information upon request, such as vehicle history
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by TWLIU
Verified Customer
Verified Customer
Jun 30, 2025 -
Westside Lexus responded
Thank you for sharing your positive experience with us at Westside Lexus! We're delighted to hear that our team provided courteous and pressure-free service. We appreciate your feedback and are here if you need any further assistance!
John was responsive, knowledgeable and very easygoing.
His customer service was outstanding and he was able to provide me with the information that I needed to purchase the vehicle that best suited me. Jo
His customer service was outstanding and he was able to provide me with the information that I needed to purchase the vehicle that best suited me. John is still available to assist me with questions which in which I have never had a salesperson follow up past the purchase.
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by Celena
Verified Customer
Verified Customer
Jun 04, 2025 -
Westside Lexus responded
Celena, we're delighted to hear that John provided such outstanding service at Westside Lexus! It's great knowing he's been there for you even after your purchase. Enjoy your new vehicle and feel free to reach out if you need anything else!
Shannon was very courteous, professional and
knowledgeable. He was always quick to respond and provide the best service.
knowledgeable. He was always quick to respond and provide the best service.
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by RSE014
Verified Customer
Verified Customer
May 26, 2025 -
Westside Lexus responded
We're delighted to hear that Shannon provided courteous and professional service at Westside Lexus. Thank you for sharing your positive experience with us!
I purchased from out of town via phone, texts and email.
Couldn't ever have a greater experience than this. Shannon George made the whole experience as seamless and easy as possible. The whole process wa
Couldn't ever have a greater experience than this. Shannon George made the whole experience as seamless and easy as possible. The whole process was straightforward the entire time. Would I feel comfortable doing it again? Yes, with Shannon and Westside! No question about it!
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by DHARRIS581SATX
Verified Customer
Verified Customer
May 23, 2025 -
Westside Lexus responded
We're delighted to hear that Shannon made your out-of-town purchase seamless and straightforward at Westside Lexus! Thank you for sharing your experience, and we're thrilled you'd feel comfortable doing it again with us. Enjoy the new ride!
You guys are great, i will recommend Friends to do
business with west side Lexus and Shannon Gorge is very good man
business with west side Lexus and Shannon Gorge is very good man
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by NAZMACHIE
Verified Customer
Verified Customer
May 15, 2025 -
Westside Lexus responded
Thank you for the kind words! We're delighted to hear that Shannon and our Westside Lexus team provided a great experience. We appreciate your recommendation and look forward to serving your friends too!
On the whole was happy with the experience.
I got sold some expensive insurance on tires and front window, which prices were reduced as soon as I showed some concern on the high pricing,
I got sold some expensive insurance on tires and front window, which prices were reduced as soon as I showed some concern on the high pricing,
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by t.nishigaki
Verified Customer
Verified Customer
May 09, 2025 -
Westside Lexus responded
We're glad to hear you were overall happy with your experience at Westside Lexus. We appreciate your feedback and are always here to address any concerns or questions you may have in the future!
I had an excellent experience with the purchasing process
with Shannon. I Would highly recommend.
with Shannon. I Would highly recommend.
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by RAJBM
Verified Customer
Verified Customer
May 01, 2025 -
Westside Lexus responded
Thanks for the excellent review and recommendation! See you next time at Westside Lexus!
We’ve used Westside Lexus for years!
They have excellent customer service and make purchasing a vehicle easy!
They have excellent customer service and make purchasing a vehicle easy!
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by TXAngel
Verified Customer
Verified Customer
May 01, 2025 -
Westside Lexus responded
Thank you for being a loyal customer of Westside Lexus! We're delighted to hear that our team consistently provides excellent service and makes your vehicle purchases easy. We look forward to serving you again in the future!