Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
404 Reviews
4.8

404 Reviews

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404 Reviews of Shannon Gonzalez

October 22, 2025

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Employee Rating

Always have a great experience with Tower Honda. Friendly, professional, and efficient service on a consistent basis. More

by hannah24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

October 17, 2025

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Shannon is always professional and very helpful, she greats you with a smile and a nice greeting. More

by a.crist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2025

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Employee Rating

Quick, easy, good communication. Had the vehicle in and out in just a couple of hours. More

by TLAPIC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

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Employee Rating

Thank you for helping me! Having a dead battery at a very busy time is no fun. More

by BDADDYHOG
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Service Communication
Recommend Dealer
Yes

October 03, 2025

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Employee Rating

I was scheduled to come in for a recall on my 24 Honda CR-V. Appointment and customer service was great and I was in and out. More

by arichardson200980
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Service Communication
Recommend Dealer
Yes

October 03, 2025

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Checking in for service was slow and confused - it was like no one knew what they were supposed to be doing. I'd made an appointment for routine service, but it was like they had no idea why I was there. More

by spitorakjones
Service Price Transparency
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Recommend Dealer
No

October 02, 2025

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Very kind helpful and just wonderful with the customers she tells you what you need on your next visit all around great human being More

by vesha
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Recommend Dealer
Yes

October 02, 2025

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I have received great service so far! Shannon was accommodating and answered all my questions! More

by dmanley33
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Recommend Dealer
Yes

September 29, 2025

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Employee Rating

This is one of the best places I've used for great professional service. They are friendly, knowledgeable, and courteous! I could get my oil changed at an less expensive place, but the service I get j More

by BABYWRITT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 25, 2025

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Employee Rating

Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
Service Price Transparency
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Recommend Dealer
Yes
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