Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
372 Reviews
4.8

372 Reviews

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372 Reviews of Shannon Gonzalez

July 02, 2025

Dealership Rating
Employee Rating

Shannon is the best! She always takes of me when I need service. I have purchased several vehicles from Tower Honda and having the same person in the service department More

by kglinthicum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker

June 30, 2025

Dealership Rating
Employee Rating

Took great care of me and my vehicle and repairs were made in a timely manner More

by reoatienza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2025

Dealership Rating
Employee Rating

Tower Honda is the best. They always exceed my expectations with their excellent customer service and high quality work. I do not go anywhere else. More

by JULIESTOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2025

Dealership Rating
Employee Rating

I have been bringing my care here for years. Gary Carson is the best representative!!! More

by PAT_THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

June 13, 2025

Dealership Rating
Employee Rating

The GM and the service associate (Chris Walker and Shannon Gonzales) were awesome, took care of all my needs to my vehicle. More

by asarmiento3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker

June 12, 2025

Dealership Rating
Employee Rating

Fast efficient and good service. Would greatly recommend the dealer for both sales and servicing. More

by nissan2honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson, Matthew Valentine

June 12, 2025

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Employee Rating

Excellent customer service, care, and support. Everyone made sure that I was beyond satisfied with my experience. More

by DIVADOLL01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Gary Carson , Zasmine Williams (5 star service)

June 10, 2025

Dealership Rating
Employee Rating

I don't even live in Texas anymore but I'm willing to drive several hours so Tower Honda can continue to take great care of my ride. Shannon answers every question and puts real effort into making the pr More

by LYNDASORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Bachus

June 08, 2025

Dealership Rating
Employee Rating

I love Tower Honda and the way they treat their customers! Great customer service and professionalism! More

by joabercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

June 08, 2025

Dealership Rating
Employee Rating

Shannon was very courteous and helpful. The free chips are what really made the waiting pleasurable. And thanks for washing the car! More

by LAWYERLAWMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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