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Gary Carson
Gary Carson at Tower Honda of Longview

Gary Carson

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
295 Reviews
4.8

295 Reviews

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295 Reviews of Gary Carson

May 18, 2026

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Employee Rating

The staff is helpful and I love the waiting area. The service staff takes time to explain everything to me. They help me keep my car updated on its maintenance. More

by sarahduhon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine , Chase

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May 19, 2026

Tower Honda of Longview responded

Thank you for sharing your feedback. We’re glad our waiting area met your needs and our service team explained each step clearly. It’s our pleasure to help keep your Honda CR-V maintained and we look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

May 18, 2026

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Employee Rating

Great service department. My advisor Shannon is good as gold. I would recommend her and the department. More

by MAJIC57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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May 18, 2026

Tower Honda of Longview responded

We’re delighted Shannon provided such excellent support in our service department. Thank you for recommending Shannon and our team. We look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

May 10, 2026

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Employee Rating

Tower Honda is the only place I take my vehicle for service. Employees are friendly, professional, and when service is completed it's done correctly. Excellent service! More

by aquatamlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker, Jerrard Johnson, Naaman Wood, Cornelius Braxton, Ken Bachus, Eric Delatorre, Shannon Gonzalez, Kahli Grant, Matthew Valentine , Pirom Pruski

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May 10, 2026

Tower Honda of Longview responded

We’re delighted our team provided friendly, professional service and completed your Honda’s service correctly. Thank you for trusting us as your go-to service center; we look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

May 09, 2026

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Employee Rating

Gary was awesome, very personable. Quick friendly service. Love Tower Honda. We have two Hondas More

by dugmax7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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May 09, 2026

Tower Honda of Longview responded

Thank you for the five-star rating! We’re glad Gary made your visit personable and that our team provided prompt, friendly service on your Honda Pilot. It’s a pleasure to care for both of your Hondas, and we look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

May 08, 2026

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Employee Rating

Great experience everyone was so professional and knowledgeable! I recommend Tower Honda!!! My car was taken care of!! More

by jamescartwright142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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May 08, 2026

Tower Honda of Longview responded

We’re pleased our team provided professional, knowledgeable care for your Honda Accord Hybrid. Thank you for recommending us. We look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

April 30, 2026

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Employee Rating

Gary Carson is the type of person that serves with heart ,knows his job,and very attentive to the customer need more like that . More

by akqueen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine

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Apr 30, 2026

Tower Honda of Longview responded

It’s encouraging to hear that Gary’s genuine care and expertise made your HR-V service experience exceptional. Thank you for sharing your feedback, and we look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

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Employee Rating

I arrived without an appointment and the staff were very friendly and helpful. I was able to get my services completed within the time I was scheduled. Always have great service More

by texgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine

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Apr 18, 2026

Tower Honda of Longview responded

It’s great to know our team welcomed you without an appointment and completed your Honda service as scheduled. We’re glad our staff’s friendly and helpful approach made your visit smooth. Thank you for trusting us to service your Honda. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

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Employee Rating

Easy to schedule an appointment. Friendly staff. Waiting area is nice. Fast service with nice detail and wash. More

by HAMMETT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Bachus

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Apr 18, 2026

Tower Honda of Longview responded

We’re delighted that scheduling your Honda Pilot’s appointment was effortless and that our team made you feel welcome. It’s great to know the waiting area was comfortable and that the service, including the wash and detailing, was quick. We appreciate your 5-star review and look forward to your next visit. Chris Walker General Manager chris.walker@towerhonda.com

March 23, 2026

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Employee Rating

Gary was very friendly and helpful. Thank you!! I will be back again for service. . More

by johnstonsl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2026

Tower Honda of Longview responded

Thank you for the five-star feedback! We’re happy Gary provided friendly and helpful service for your Honda CR-V. We look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

March 22, 2026

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Employee Rating

Very professional and clean. I would recommend this dealership to anyone. The waiting room is always stocked with snacks and drinks More

by EDELL342012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine

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Mar 23, 2026

Tower Honda of Longview responded

Thank you for recommending us and for your five-star rating. We’re pleased our facility was clean and the waiting room snacks and drinks made your visit more comfortable. We appreciate you trusting us with your Honda Passport service. Chris Walker General Manager chris.walker@towerhonda.com

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