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Gary Carson
Gary Carson at Tower Honda of Longview

Gary Carson

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
291 Reviews
4.8

291 Reviews

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291 Reviews of Gary Carson

April 30, 2026

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Employee Rating

Gary Carson is the type of person that serves with heart ,knows his job,and very attentive to the customer need more like that . More

by akqueen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine

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Apr 30, 2026

Tower Honda of Longview responded

It’s encouraging to hear that Gary’s genuine care and expertise made your HR-V service experience exceptional. Thank you for sharing your feedback, and we look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

April 19, 2026

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Employee Rating

Great great great great great great great great great great great great great great great More

by mwhee2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine

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Apr 19, 2026

Tower Honda of Longview responded

It’s fantastic to see such enthusiastic feedback. We’re glad the service on your Honda Pilot stood out. Thank you for sharing and trusting us with your vehicle. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

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Employee Rating

I arrived without an appointment and the staff were very friendly and helpful. I was able to get my services completed within the time I was scheduled. Always have great service More

by texgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine

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Apr 18, 2026

Tower Honda of Longview responded

It’s great to know our team welcomed you without an appointment and completed your Honda service as scheduled. We’re glad our staff’s friendly and helpful approach made your visit smooth. Thank you for trusting us to service your Honda. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

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Employee Rating

Easy to schedule an appointment. Friendly staff. Waiting area is nice. Fast service with nice detail and wash. More

by HAMMETT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Bachus

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Apr 18, 2026

Tower Honda of Longview responded

We’re delighted that scheduling your Honda Pilot’s appointment was effortless and that our team made you feel welcome. It’s great to know the waiting area was comfortable and that the service, including the wash and detailing, was quick. We appreciate your 5-star review and look forward to your next visit. Chris Walker General Manager chris.walker@towerhonda.com

March 23, 2026

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Employee Rating

Gary was very friendly and helpful. Thank you!! I will be back again for service. . More

by johnstonsl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2026

Tower Honda of Longview responded

Thank you for the five-star feedback! We’re happy Gary provided friendly and helpful service for your Honda CR-V. We look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

March 22, 2026

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Employee Rating

Very professional and clean. I would recommend this dealership to anyone. The waiting room is always stocked with snacks and drinks More

by EDELL342012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Kahli Grant, Matthew Valentine

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Mar 23, 2026

Tower Honda of Longview responded

Thank you for recommending us and for your five-star rating. We’re pleased our facility was clean and the waiting room snacks and drinks made your visit more comfortable. We appreciate you trusting us with your Honda Passport service. Chris Walker General Manager chris.walker@towerhonda.com

March 21, 2026

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Employee Rating

Had my oil changed, everyone was super friendly and helpful. The free car wash afterward was a nice touch. This my go-to auto oil change place. More

by jimh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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Mar 21, 2026

Tower Honda of Longview responded

We’re glad our friendly team made your Honda’s oil change experience pleasant and that you enjoyed the complimentary car wash. Thanks for choosing us as your go-to spot for service. We look forward to helping keep your vehicle running smoothly. Chris Walker General Manager chris.walker@towerhonda.com

March 15, 2026

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Employee Rating

Was sitting in the waiting room eating a Snickers Ice Cream with two other customers. It was quite, we were all on our phones minding our own business. Kate comes in with her beautiful bubbly personali More

by mineolagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez , Kate

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Mar 15, 2026

Tower Honda of Longview responded

Thank you for sharing your visit. We’re delighted that our associates made your wait enjoyable by encouraging friendly conversation as you relaxed with a snack, and that each team member checked in during your Honda Ridgeline service. Chris Walker General Manager chris.walker@towerhonda.com

March 15, 2026

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Employee Rating

The communication was nos the best. They never call me to communicate the status of my vehicle neither when was ready to pick up. More

by santi3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kahli Grant

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Mar 21, 2026

Tower Honda of Longview responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Walker General Manager chris.walker@towerhonda.com

Mar 21, 2026

Tower Honda of Longview responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Walker General Manager chris.walker@towerhonda.com

February 27, 2026

Dealership Rating
Employee Rating

Friendly atmosphere, knowledgeable staff who are very helpful and a seamless check-in and check-out. More

by Bjylitalo
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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