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Shannon McCormack

Overview Reviews (35) Inventory (103)

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Shannon McCormack

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.9

35 Reviews

Overview Reviews (35) Inventory (103)

Dealership Experience

1 yr, 5 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

English

4.9

35 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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35 Reviews of Shannon McCormack

November 02, 2026

Dealership Rating

Employee Rating

Very friendly and efficient Came in for service and done in an appropriate time was very satisfied in an appropriate time was very satisfied More

by Cupofjo28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Nov 02, 2026 -

Executive Jeep responded

We're pleased our team provided a warm welcome and timely service for your Jeep Compass. Thank you for the five-star rating!

October 23, 2026

Dealership Rating

Employee Rating

Very pleased with Executive jeep/ mission, just wish the coupon for oil change and tire rotation came before l went for our winter service coupon for oil change and tire rotation came before l went for our winter service More

by PHILIP.CAROLLA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Oct 23, 2026 -

Executive Jeep responded

Knowing that the winter service on your Nissan Rogue met your expectations is rewarding. We appreciate your suggestion about receiving maintenance coupons earlier.

September 27, 2026

Dealership Rating

Employee Rating

Getting in wasn't an issue even though battery trouble got me in an hour late. Shannon was flexible enough to fix the problems that I needed and highlighted things that might not be that important, saving got me in an hour late. Shannon was flexible enough to fix the problems that I needed and highlighted things that might not be that important, saving me some money. More

by jpdee203

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Sep 29, 2026 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 26, 2026

Dealership Rating

Employee Rating

It was quick and easy The service was excellent and the staff was knowledgeable and friendly staff was knowledgeable and friendly More

by TRISHA.DAVIDSON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Sep 26, 2026 -

Executive Jeep responded

We’re glad the service on your Grand Cherokee was quick and easy. Your praise of our knowledgeable, friendly team means a lot to our service department.

September 10, 2026

Dealership Rating

Employee Rating

The service department has been top notch! They are very knowledgeable and attentive. Can't ask for any more than that. They are very knowledgeable and attentive. Can't ask for any more than that. More

by DHIGHSMITH1980

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Sep 10, 2026 -

Executive Jeep responded

Knowing our service department’s expertise and attentiveness met your expectations is rewarding. Your kind words about the service on your Nissan Rogue mean a lot to us.

August 19, 2026

Dealership Rating

Employee Rating

Very friendly and quick, nice people! They were very thorough and nice and reasonably priced They were very thorough and nice and reasonably priced More

by connormislowv2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Aug 19, 2026 -

Executive Jeep responded

We’re glad the quick, thorough service on your Jeep Wrangler Unlimited and fair pricing met your expectations. Knowing our team’s friendly approach left a positive impression means a lot to us.

August 12, 2026

Dealership Rating

Employee Rating

Shannon was a very helpful kind and knowledgeable person. Shannon helped me through everything!! I would definitely recommend you. Shannon helped me through everything!! I would definitely recommend you. More

by PAULIEBOD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Meyer, Alberto Bonet, Salvatore Sinardi, Arlly Pinos, Victor Arguelles , Ayana zargo

Aug 12, 2026 -

Executive Jeep responded

Your praise for Shannon’s expertise and kindness during the service on your Jeep Wrangler Unlimited reflects our service team’s commitment to personalized care. Hearing that you’d recommend us means a lot to our service team.

July 23, 2026

Dealership Rating

Employee Rating

Great place good crew Always have received great service from them place is clean waiting areas are great to from them place is clean waiting areas are great to More

by TimothyZalewski

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jul 23, 2026 -

Executive Jeep responded

It’s wonderful to hear our crew and the clean waiting area have made your visits comfortable. Thank you for trusting us with your Jeep Compass service, and we look forward to seeing you again.

July 08, 2026

Dealership Rating

Employee Rating

Good communication Shannon kept me informed of how things were going throughout the entire day were going throughout the entire day More

by CINDERELLA115823

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jul 08, 2026 -

Executive Jeep responded

It’s wonderful to hear that Shannon’s communication kept you updated throughout your Jeep Compass service. We look forward to keeping you informed on your next visit.

July 03, 2026

Dealership Rating

Employee Rating

It was a pleasure working with shannon. From setting up the appointment to dropping my car off and getting a rental for the day and getting the phone call that it's ready and going over was From setting up the appointment to dropping my car off and getting a rental for the day and getting the phone call that it's ready and going over was was done and how everything looked. More

by bsals734

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jul 03, 2026 -

Executive Jeep responded

It’s wonderful Shannon managed your Nissan service appointment, arranged a rental and walked you through the completed work so smoothly. Thanks for sharing your experience with us.

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