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Shannon McCormack

Overview Reviews (27) Inventory (164)

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Shannon McCormack

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.9

27 Reviews

Overview Reviews (27) Inventory (164)

Dealership Experience

1 yr, 1 mo

Industry Experience

6 yrs, 11 mos

Languages Spoken

English

4.9

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Shannon McCormack

July 08, 2026

Dealership Rating

Employee Rating

Good communication Shannon kept me informed of how things were going throughout the entire day were going throughout the entire day More

by CINDERELLA115823

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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Jul 08, 2026 -

Executive Jeep responded

It’s wonderful to hear that Shannon’s communication kept you updated throughout your Jeep Compass service. We look forward to keeping you informed on your next visit.

July 03, 2026

Dealership Rating

Employee Rating

It was a pleasure working with shannon. From setting up the appointment to dropping my car off and getting a rental for the day and getting the phone call that it's ready and going over was From setting up the appointment to dropping my car off and getting a rental for the day and getting the phone call that it's ready and going over was was done and how everything looked. More

by bsals734

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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Jul 03, 2026 -

Executive Jeep responded

It’s wonderful Shannon managed your Nissan service appointment, arranged a rental and walked you through the completed work so smoothly. Thanks for sharing your experience with us.

June 28, 2026

Dealership Rating

Employee Rating

Shannon was very profesional and helpful with everything Shannon ensured everything was taken care of. Shannon ensured everything was taken care of. More

by Amber Suits

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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Jun 28, 2026 -

Executive Jeep responded

Thank you for highlighting Shannon’s professionalism and attentiveness during your Jeep service. We’re glad she took care of every detail and made your visit smooth.

June 23, 2026

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Employee Rating

Work done to my satisfaction, wait time was reasonable and i was informed about the work being done and status of repairs in a timely manner. and i was informed about the work being done and status of repairs in a timely manner. More

by Dmroman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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Jun 25, 2026 -

Executive Jeep responded

Thank you! Shannon and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Executive Jeep.

Jun 23, 2026 -

Dmroman responded

I have been dealing with this sales and service dealership for the past 17 years. Lee Service advisors are very knowledgeable and courteous and extremely helpful. Service to your vehicle is always done in a timely manner, very easy to make appointments and the staff keeps you informed of the status of your vehicle via text and video.

June 04, 2026

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Employee Rating

Never have any problems with Executive from service to sales . Never have any problems with Executive from service to sales,that's what makes me a returning customer sales . Never have any problems with Executive from service to sales,that's what makes me a returning customer More

by Erica

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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Jun 04, 2026 -

Executive Jeep responded

We’re thrilled to know you’ve had smooth service and sales experiences with your Jeep Compass. Thank you for your loyalty and we look forward to helping you again in the future.

May 28, 2026

Dealership Rating

Employee Rating

Very personal and helpful with me buying my new jeep. Scott helped me with all my concerns. Scott helped me with all my concerns. More

by ISAIAH004

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Meyer, Scott Orsini, Scott Tesla, Brandon Crandall

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May 28, 2026 -

Executive Jeep responded

Thank you for sharing your experience. We’re pleased Scott provided such personal and helpful support during your Jeep purchase. Enjoy your new ride and feel free to reach out if you have any questions.

May 20, 2026

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Employee Rating

Great experience! Shannon worked with the warranty company to get the car issues addressed. The dealers troubleshoot issues with the driver seat and corrected the issu Shannon worked with the warranty company to get the car issues addressed. The dealers troubleshoot issues with the driver seat and corrected the issue timely. More

by Rowe.McKinley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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May 20, 2026 -

Executive Jeep responded

Delighted to hear you had an excellent Jeep Grand Cherokee service experience. Shannon worked with the warranty company to address your concerns, and our team is pleased we could promptly fix the driver seat issue.

May 10, 2026

Dealership Rating

Employee Rating

Always great! Great communication and speedy service Very convenient, close to my house Looking forward to the next service Great communication and speedy service Very convenient, close to my house Looking forward to the next service More

by mccorm67

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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May 11, 2026 -

Executive Jeep responded

We’re delighted that our communication and quick service met your expectations for your Jeep Wrangler. It’s great to know the proximity of our service center makes visits more convenient for you. We look forward to helping with your next service appointment.

May 01, 2026

Dealership Rating

Employee Rating

I had no issues at all with my appointment, the work was performed to my satisfaction. I found my service rep, Shannon McCormack to be knowledgable, professional, and courteous. Her people skills are to be performed to my satisfaction. I found my service rep, Shannon McCormack to be knowledgable, professional, and courteous. Her people skills are to be commended. More

by crussell15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2026 -

Executive Jeep responded

We’re delighted to know your Nissan Rogue appointment went without a hitch. Shannon’s knowledgeable and courteous service made a strong impression, and we’re glad her expertise met your expectations. Thank you for sharing your positive experience.

April 30, 2026

Dealership Rating

Employee Rating

I was able to get in quickly. The issue was fixed immediately without issue. I also loved the complimentary car wash afterwards. The issue was fixed immediately without issue. I also loved the complimentary car wash afterwards. More

by tmreilly23

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

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Apr 30, 2026 -

Executive Jeep responded

So pleased we could get you in quickly and resolve your Wrangler’s issue right away. Shannon will be glad you enjoyed the complimentary car wash. Thank you for the five-star review, and we hope to see you again soon.

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