Shannon McCormack
Shannon McCormack at Executive Jeep

Shannon McCormack | Page 2

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

Contact Me
4.9
30 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

30 Reviews

Write a Review

30 Reviews of Shannon McCormack

May 10, 2026

Dealership Rating
Employee Rating

Always great! Great communication and speedy service Very convenient, close to my house Looking forward to the next service More

by mccorm67
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

May 11, 2026

Executive Jeep responded

We’re delighted that our communication and quick service met your expectations for your Jeep Wrangler. It’s great to know the proximity of our service center makes visits more convenient for you. We look forward to helping with your next service appointment.

May 01, 2026

Dealership Rating
Employee Rating

I had no issues at all with my appointment, the work was performed to my satisfaction. I found my service rep, Shannon McCormack to be knowledgable, professional, and courteous. Her people skills are to be More

by crussell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Executive Jeep responded

We’re delighted to know your Nissan Rogue appointment went without a hitch. Shannon’s knowledgeable and courteous service made a strong impression, and we’re glad her expertise met your expectations. Thank you for sharing your positive experience.

April 30, 2026

Dealership Rating
Employee Rating

I was able to get in quickly. The issue was fixed immediately without issue. I also loved the complimentary car wash afterwards. More

by tmreilly23
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 30, 2026

Executive Jeep responded

So pleased we could get you in quickly and resolve your Wrangler’s issue right away. Shannon will be glad you enjoyed the complimentary car wash. Thank you for the five-star review, and we hope to see you again soon.

April 30, 2026

Dealership Rating
Employee Rating

I had a wonderful experience at the dealership. Shannon was very helpful and informative with what was needed for my car, and I would definitely return for future service. More

by Raven79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Executive Jeep responded

We’re thrilled Shannon provided clear, informative service for your Nissan Sentra. We look forward to welcoming you back for any future maintenance.

April 16, 2026

Dealership Rating
Employee Rating

easy friendly professional & kept me posted & Shannon excellent & Maria exceptional reliable service More

by LDEST10124
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 16, 2026

Executive Jeep responded

We’re delighted the service on your Nissan Rogue was straightforward, friendly, and kept you informed throughout. Shannon will be thrilled to hear your praise for her outstanding support. Thank you for placing your trust in our team, and we look forward to assisting you again.

April 13, 2026

Dealership Rating
Employee Rating

Great communication about what is happening with my car and what is recommended. Shannon was very professional and let me know exactly what was going on with my vehicle. More

by NOELLE_I
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 13, 2026

Executive Jeep responded

We’re pleased Shannon provided clear updates on your Jeep Grand Cherokee service and recommendations. It’s great to know you felt informed every step of the way. Thank you for entrusting your vehicle to us.

April 05, 2026

Dealership Rating
Employee Rating

I was treating like a valued customer! Give Shannon a raise as she was excellent! More

by ronald
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 06, 2026

Executive Jeep responded

We’re delighted Shannon made you feel valued during your Nissan Frontier service. Thank you for the kind feedback and we look forward to your next visit.

April 02, 2026

Dealership Rating
Employee Rating

Shannon was courteous and friendly advise me that my recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I More

by k.vann
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 02, 2026

Executive Jeep responded

Thank you for sharing your experience with Shannon during your Jeep recall service. We’re pleased she guided you through the update and ensured the waiting area was welcoming. We look forward to assisting with your next Jeep service.

March 24, 2026

Dealership Rating
Employee Rating

Was very easy, the report was thorough, happy with it. The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mi More

by Joyzelle
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Mar 24, 2026

Executive Jeep responded

It’s great to hear the service process for your Nissan was smooth and that the report met your expectations. Shannon will share your feedback about the waiting area seating so we can look at updating those chairs and couches. Thank you for your insights!

March 16, 2026

Dealership Rating
Employee Rating

It was going along well until my call the next day to find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of appro More

by AnneMMcKeon
Recommend Dealer
No

Other Employees Tagged: Shannon McCormack

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