Shannon McCormack

Was very easy, the report was thorough, happy with it. The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mi The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mine, I only had Subaru's, and Premier Subaru has a beautiful waiting area, so I was spoiled by that. But, if you could just get a new couch, chairs in each room, would be a huge improvement! More

by Joyzelle Verified Customer Verified Customer

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It was going along well until my call the next day to find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of appro find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of approx $45 for supplies when my service was broken down and appropriate charges were assessed. Thinking about reporting this to State of CT consumer dept. Brakes, rotors, brake fluid carry their own charges. More

by AnneMMcKeon Verified Customer Verified Customer

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Professional and organized! Everyone was very nice and very professional. Everyone checked in on me and ensured I got everything done that was needed for my car. Everyone was very nice and very professional. Everyone checked in on me and ensured I got everything done that was needed for my car. More

by Amber Suits Verified Customer Verified Customer

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Branfon did not want to work on it because of its age Home mileage 2005 grand Cherokee Laredo. I bought it at Branfon I called executive they got me right in fixed what I knew it was wrong with. It did n Home mileage 2005 grand Cherokee Laredo. I bought it at Branfon I called executive they got me right in fixed what I knew it was wrong with. It did not try to oversell me was very pleased. I'll be back to executive if I need further work thank you and thanks, Shannon. More

by Slud Verified Customer Verified Customer

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Shannon was an excellent advisor. She went through the mechanics Video with me and helped me make sound decisions She went through the mechanics Video with me and helped me make sound decisions More

by sandriciad Verified Customer Verified Customer

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No thank you Efficient, friendly, knowledgeable and courteous I am done now thank you so much courteous I am done now thank you so much More

by JNOLAN08 Verified Customer Verified Customer

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Shannon was Fantastic. She was so nice and helpful and has the patience of a Saint. I will always ask forgiveness questions r her because she knows how to treat the custo She was so nice and helpful and has the patience of a Saint. I will always ask forgiveness questions r her because she knows how to treat the customers and get things done. She is Great! More

by John P. Andrulatis Verified Customer Verified Customer

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My experiences with this dealership have always been very satisfying. The service coordinators are attentive to your needs and always informative. They also keep you up to date with what's going on. satisfying. The service coordinators are attentive to your needs and always informative. They also keep you up to date with what's going on. More

by bleutyler Verified Customer Verified Customer

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Easy scheduling, on time would use again thank you very much, have a good day. much, have a good day. More

by THUNDERDAD Verified Customer Verified Customer

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Service center employees were polite and getting in went smooth. Took me in with no issues with an off brand model vehicle. Good Service. smooth. Took me in with no issues with an off brand model vehicle. Good Service. More

by Dgpickles11 Verified Customer Verified Customer

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