Shannon McCormack
Shannon McCormack at Executive Nissan

Shannon McCormack

Certified Service Specialist

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.8
33 Reviews

Dealership Experience

1 yr

Industry Experience

5 yrs, 10 mos

4.8

33 Reviews

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33 Reviews of Shannon McCormack

June 13, 2026

Dealership Rating
Employee Rating

Excellent communication and service They were very courteous and showed good customer service Thanks to their team More

by MFRAULINO
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Jun 13, 2026

Executive Nissan responded

We’re thrilled to hear that our team, especially Shannon, provided clear communication and courteous service during your Jeep Wrangler Unlimited’s visit. It’s always rewarding to know our approach to customer care resonated with you. Thank you for sharing your experience.

June 06, 2026

Dealership Rating
Employee Rating

Had a great experience with everyone I encountered, love this dealership Customer service at this dealership is impressive More

by NORMYUNIQUE22
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Jun 07, 2026

Executive Nissan responded

Thank you for sharing your positive impression of the service on your Jeep Grand Cherokee. Shannon and our team are pleased the experience stood out. We look forward to your next visit.

June 03, 2026

Dealership Rating
Employee Rating

Excellent customer service! I didn’t have to wait long and staff was friendly and helpful. More

by LINDABUONGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Executive Nissan responded

It’s great to hear you experienced quick service and friendly support during your visit. Our team enjoyed working on your Nissan Sentra and we look forward to welcoming you back.

June 02, 2026

Dealership Rating
Employee Rating

Shannon was friendly and helpful and my service appointment was easy to schedule and completed quickly More

by SELBYLJ
Recommend Dealer
Yes
Jun 02, 2026

Executive Nissan responded

We’re glad Shannon made scheduling effortless and your Jeep received prompt service. Thank you for your feedback; we look forward to serving you again.

May 29, 2026

Dealership Rating
Employee Rating

Shannon was great. Communicated well, resolved the issue Shannon was great. Communicated well, resolved the issue. Updated as needed and created a smooth experience. More

by BILLDISTEFANO20
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

May 29, 2026

Executive Nissan responded

We appreciate your five star review. Shannon is glad her clear communication and updates helped resolve the issue and make your Ram service smooth. We look forward to assisting you again.

May 25, 2026

Dealership Rating
Employee Rating

Shannon was a very helpful with helping me navigate through the experience of dealing with my extended warranty company and keeping me notified during the repair process. More

by Gumbsjermaine
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

May 25, 2026

Executive Nissan responded

We’re thrilled Shannon could guide you through the extended warranty process and keep you informed during your Jeep Grand Cherokee repair. Thank you for the five-star feedback.

May 15, 2026

Dealership Rating
Employee Rating

Shannon was amazing. Very accommodating and helped to stream line the work that needed to be done to my jeep. Always kept me in the know on the status of my jeep and how More

by jamie.prefontaine23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvatore Sinardi

May 15, 2026

Executive Nissan responded

We’re thrilled Shannon was able to streamline the service on your Jeep Grand Cherokee L and keep you informed on timing. Thank you for the five-star rating and for entrusting us with your vehicle.

May 12, 2026

Dealership Rating
Employee Rating

Shannon was extremely nice, helpful and extremely supportive with everything that was happening with my car, she was 10/10. More

by AMDRESIOANNONE0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mufee Cooper

May 13, 2026

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shannon here at Executive Nissan.

May 09, 2026

Dealership Rating
Employee Rating

I would not take my vehicle anywhere else. Shannon and Anthony are the best at what they do. Thanks for the great customer service, More

by THE_MSGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Gargano, Henry Yaggi

May 09, 2026

Executive Nissan responded

We’re honored you trust us for your Jeep Gladiator service. Shannon and our team appreciate your kind words and look forward to assisting you again.

May 08, 2026

Dealership Rating
Employee Rating

Fast and convenient Shannon was very helpful and thorough. The mechanic was very thorough, and after the 27-point inspection, I now know it's time to replace my front brake pads More

by LDELAPAZJR
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

May 08, 2026

Executive Nissan responded

We’re delighted your visit was efficient and that Shannon provided thorough assistance. It’s great the inspection highlighted your Nissan’s front brake pad replacement needs and we look forward to helping with that when you return.

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