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Shannon McCormack
Shannon McCormack at Executive Nissan

Shannon McCormack

Certified Service Specialist

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.8
47 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

6 yrs, 1 mo

4.8

47 Reviews

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47 Reviews of Shannon McCormack

August 21, 2026

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Employee Rating

I feel like almost $1000 worth of work was overpriced! Everyone was polite. Thorough but overpriced! More

by Tfairfax9
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

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Aug 21, 2026

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We hope to see you again!

Aug 21, 2026

Executive Nissan responded

Hi Tfairfax9, thank you so much for your comments about Executive Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you, and as I said our goal is to exceed your expectations not just meet them. Sincerely, SCOTT ORSINI GM

August 17, 2026

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Employee Rating

A very pleasant experience everyone was very professional who was involved in the repair of my vechile More

by lnadine25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2026

Executive Nissan responded

Professionalism is at the core of how our service department operates. Hearing that everyone involved in your Nissan Sentra repair was professional and that you enjoyed a pleasant experience means a great deal to our team.

August 09, 2026

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Employee Rating

Good service. Excellent personal attention. Easy to make an appointment. Comfortable accommodations to sit and wait for your car with coffee and snacks. More

by R.PALMAROZZA
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

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Aug 10, 2026

Executive Nissan responded

We’re glad your service appointment for your Jeep Cherokee was easy to schedule and that you found our waiting area welcoming and comfortable. Hearing you appreciated the personal attention and the coffee and snacks means a lot to our team.

August 03, 2026

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Employee Rating

Fantastic. Im a reoccurring customer Executive nissan offers a great service, convenient efficient and friendly More

by JREMYFLANDERS
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

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Aug 03, 2026

Executive Nissan responded

Knowing you found our service both efficient and welcoming means a lot to Shannon and our service team. We’re honored to welcome you back and look forward to assisting you again with your Nissan Rogue.

July 22, 2026

Dealership Rating
Employee Rating

Shannon was so nice and explained everything I am 73 years old and appreciated the extra attention thank you a caring worker like shannon More

by CTHYRSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2026

Executive Nissan responded

It’s wonderful Shannon guided you through each detail of your Nissan Versa service. We’re delighted the personalized care made your visit comfortable. Thank you for sharing your feedback.

July 06, 2026

Dealership Rating
Employee Rating

Shannon was so amazing and the mechanic was very detailed oriented. My cars has been running very well and I will continue to do business with executive Nissan More

by Lewisjanell2013
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

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Jul 06, 2026

Executive Nissan responded

It’s great to hear that Shannon’s support and our mechanic’s careful work have kept your Nissan running smoothly. Knowing your vehicle runs reliably is truly rewarding for our team. We look forward to serving you again.

July 04, 2026

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Employee Rating

Always helpful and get us right in I appreciate the video walk-through of the initial inspection More

by Alraydo
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

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Jul 04, 2026

Executive Nissan responded

It’s great to hear you found our team helpful and appreciated the video walk-through of your initial inspection. We’re glad we could get you in promptly and provide clear insight into your Chrysler Town & Country’s condition. Thank you for sharing your experience.

July 04, 2026

Dealership Rating
Employee Rating

This is the 2d car I have purchased from Executive Nissan. The service was excellent. Shannon was very pleasant and professional. More

by amkosowsky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2026

Executive Nissan responded

Thank you for coming back for your second Nissan. We’re delighted that Shannon provided a pleasant and professional service experience with your Versa.

July 02, 2026

Dealership Rating
Employee Rating

Dealership never truly listens and in many instances accusatory. They can be professional but not always. More

by TLONGHORNS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Meyer, Alberto Benot, Arlly Pinos

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Jul 06, 2026

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 25, 2026

Dealership Rating
Employee Rating

Trustworthy honest, really friendly staff explains everything to you. No pressure whatsoever and I love it. Shannon is the best. More

by GLEDENBETH
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

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Jun 25, 2026

Executive Nissan responded

We’re delighted our team made your Nissan Rogue service so transparent and stress-free. Shannon will be thrilled by your kind words about her friendly, honest approach. Thank you for sharing, and we look forward to helping you again.

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