Shannon Smith

I have never used internet sales before but Rachel and her team made it great! her team made it great! More

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I have been coming to this Toyota dealership for five years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh w years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh was brought in to clean up the mess. I must say Josh was a true blessing. He was able to fix what the first writer did and put my mind at ease that my vehicle was in great hands. He was my writer for many years until his recent promotion to Service Manager but he still checks on me when I am in and ensures I am taken care of by his team. Danielle one of the newer writers is a fantastic and amazing addition. I went in and she knew exactly how I liked things and took care of me and my service needs 100%. 10/10 I highly recommend getting your vehicle serviced here and I highly recommend purchasing a car from here. Kris the GM is spectacular! Parts department was on top of making sure the back end of the house had exactly what was needed for my maintenance and recall. Ricky the new parts manager was very attentive as well as insuring my vehicle had the parts needed and was safe. Chrystal was simply awesome to chat with and make a long wait go by faster. The new hire Susan was fun to chat with and she also made the wait shorter. Overall shout out to Josh and his service team, Ricky and his parts team, to the guys in the back too Kris and the entire Toyota team thank you for making this a pleasant experience. Keep up the great work. Returning customer for sure. More

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Cory was a great salesman! He did not pressure me at all. I was being difficult about the price and he was patient with me through the process. Cory was also very knowledgeable He did not pressure me at all. I was being difficult about the price and he was patient with me through the process. Cory was also very knowledgeable about the Tundra I was wanting to purchase. Thank you! More

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Cameron, is an awesome professional and honest sales person. He was very prompt in responding to my questions and provided upfront pricing. Definitely would recommend Cameron as a honest, friendly, pers person. He was very prompt in responding to my questions and provided upfront pricing. Definitely would recommend Cameron as a honest, friendly, personable, and knowledgeable sale person. Great job Cameron. Can't wait to pick up my Corolla Hatchback. More

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Thanks, Caitlyn, for stepping in to get our Virginia license plates to us, four days after our temp expired, but not bad for coming in just after Labor Day weekend. I had called VA DMV. They claimed a b license plates to us, four days after our temp expired, but not bad for coming in just after Labor Day weekend. I had called VA DMV. They claimed a backlog was the problem and that the NC dealership could just give us an extension on our temporary tags. Not possible. But everything worked out. THANKS! More

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Cameron was extremely polite, courteous, and made every effort to answer all of our questions. He was respectful of our time, and considerate in all his communications with us. effort to answer all of our questions. He was respectful of our time, and considerate in all his communications with us. More

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Sheri Ward handle everything perfectly. Very professional and proficient. Setup delivery and kept me informed the entire time. Shannon in finance was very courteous, polite and not overbear Very professional and proficient. Setup delivery and kept me informed the entire time. Shannon in finance was very courteous, polite and not overbearing like some finance personal. Overall a great experience right Dow to Billy the delivery driver. Thank you Sheri for all you did on my new Tacoma. Paul More

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Cameron was kind, patient, and understanding. We had a lot of crazy circumstances and he was helpful but gave me space when it was needed. I am incredibly grateful for his help! We had a lot of crazy circumstances and he was helpful but gave me space when it was needed. I am incredibly grateful for his help! More

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It was a pleasure to work with Cameron! We had such a horrible experience somewhere else and Cameron was very understanding and completely helped our buying process go smooth. Excellent cus We had such a horrible experience somewhere else and Cameron was very understanding and completely helped our buying process go smooth. Excellent customer service, attentive to detail. Highly recommend Cameron as your sales consultant. More

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This is a tough time to buy a car, with the shortage. Especially if looking for something specific. I contacted dealers in 3 states, and Hall was by far the easiest to work with. While a few dealers p Especially if looking for something specific. I contacted dealers in 3 states, and Hall was by far the easiest to work with. While a few dealers put me on a list, Hall was able to obtain the exact car I wanted in roughly a month. They even delivered the car to me 100 miles from the dealership. Worked with Brad mainly, with help early on from Melissa. Kris and Shannon also helped get the deal across the finish line More

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