Shannon Way | Page 6

Repeat Customer Delighted with my 2016 Crosstrek and the service here. Everyone I have had the pleasure of working with is wonderful. Just purchased the 2019 Crosst Delighted with my 2016 Crosstrek and the service here. Everyone I have had the pleasure of working with is wonderful. Just purchased the 2019 Crosstrek! More

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Great group of people! Everyone here was great to me, from the time I walked in and ordered the car I wanted, until I got my car a couple weeks later. They all took the time Everyone here was great to me, from the time I walked in and ordered the car I wanted, until I got my car a couple weeks later. They all took the time to show me everything and treated me with respect. Awesome people! More

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Highly recommended Subaru dealer in Watertown, CT I was looking for a new Subaru. The people at this dealership are all knowledgeable and friendly. They clearly explained the differences in the vari I was looking for a new Subaru. The people at this dealership are all knowledgeable and friendly. They clearly explained the differences in the various models. I didn’t feel at all pressured or rushed and when I made my decision they were very helpful in explaining the various extended warranty and financing options. I would definitely recommend this dealer when in the market for a new or used Subaru. I have also used this dealer for service on my prior Subaru. They are very friendly and always explain any work that needs to be done. I would definitely recommend them for service as well. More

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Service to my Crosstrek I have dealt with this dealership for all my service needs. The staff is the kindest, and most helpful I have ever seen. I drive 30 minutes just to go I have dealt with this dealership for all my service needs. The staff is the kindest, and most helpful I have ever seen. I drive 30 minutes just to go here. You are greeted as soon as you walk in by a service member and they are always looking out for your best interest.I have dealt with many of the staff members and each employee provided me amazing service. More

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Great Car Buying Experience This is our 3rd Subaru and will definitely buy our next one from Premier. The entire staff is great! Especially John R., he always listens to what w This is our 3rd Subaru and will definitely buy our next one from Premier. The entire staff is great! Especially John R., he always listens to what we are looking for and what we need in a vehicle and somehow manages to make it work. Just as important as the sales team is your service team. We have over 100k on our other two Subaru's and Shannon has been Great when it comes to getting our cars serviced. More

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It's the worst I have ever experienced They sold my mother a 2011 Hyundai Tucson awd limited that was a problem from the get go.they had to hold the car for 60 days think about that for a They sold my mother a 2011 Hyundai Tucson awd limited that was a problem from the get go.they had to hold the car for 60 days think about that for a sec. Do yourself a favor and look elsewhere if you need a reliable car and dealership to buy from not to mention they refuse to fix issues they knew was present while sitting in their possession. Dont spend your hard earned money at this shady place. More

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Fantastic service Everyone was helpful, professional and friendly. I felt they knew exactly what they were selling and I felt confident in my purchase. Would recommend Everyone was helpful, professional and friendly. I felt they knew exactly what they were selling and I felt confident in my purchase. Would recommend highly. More

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Car Purchase Staff was courteous and not pushy sales people. Sara who was my sales person, was very helpful, knowledgeable and answered all of my questions. She as Staff was courteous and not pushy sales people. Sara who was my sales person, was very helpful, knowledgeable and answered all of my questions. She assisted me in figuring out my new car. Carmine assisted me with the purchase price and made sure everything I requested was available for me. I would definitely recommend them and Watertown Subaru. By the way, Shannon in the service dept is an outstanding employee. Every time I went in for service with my other Subaru, she was most helpful, caring, courteous and made sure everything was taken care of before I leave. If I had any issues, she went out of her way to assist me. You couldn’t ask for a better employee Thank you. More

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Great Product and Great Team We had brought our two Subarus---bought in another state before we moved back to CT-- to Premier for service during the past year and were totally im We had brought our two Subarus---bought in another state before we moved back to CT-- to Premier for service during the past year and were totally impressed with their level of attention to details and commitment to quality. When we were ready for a new car, we met with Jeff and Sarah who spent copious amounts of time answering our questions about Subaru's advances in tech and engineering since our last purchase. When our Forester XT arrived, Sarah patiently guided us through the enhancements Subaru has made recently to improve on what had been a somewhat complex program. Sherry helped us through the protection insurance and the final touches on additional protective coating were made in the Service Department the following day. Our experiences with all Premier employees--including Eric, Darius, Maria and others who are not on this list were very pleasant and rewarding. The Premier Team could not do enough to make our shopping and buying experience a huge success. Great product. Great Team. We'll be back in a few months to update our Impreza! Ann and Jim More

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