Shant Ashikian
Shant Ashikian at Nissan Van Nuys

Shant Ashikian

Service Advisor

Nissan Van Nuys

5425 Van Nuys Boulevard
Los Angeles, CA 91411

5.0
67 Reviews
5.0

67 Reviews

Write a Review

67 Reviews of Shant Ashikian

October 08, 2026

Dealership Rating
Employee Rating

Shant provided excellent customer service throughout my visit. He was professional, communicative, and kept me informed every step of the way. He made the service process smooth and stress-free, and I trul More

by ANI.EKIZIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Nissan Van Nuys responded

Knowing that Shant’s professional communication kept you informed and made the service on your Rogue feel seamless is truly rewarding. Your recommendation and kind words mean a lot to our team.

October 04, 2026

Dealership Rating
Employee Rating

Good recommendations of service needed and work was completed on time. I was very satisfied More

by williamwoff
Recommend Dealer
Yes

Other Employees Tagged: Shant Ashikian

Oct 04, 2026

Nissan Van Nuys responded

Thanks for the five-star rating and kind words. Knowing our recommendations were helpful and that we completed the service on your Nissan Sentra on time means a lot to our service team.

September 30, 2026

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Employee Rating

Excellent customer service everyone was so nice and professional 👏 I love my new car.yayyyy More

by KRISTINAVILLAFAN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2026

Nissan Van Nuys responded

Knowing our team provided a welcoming, professional experience means a lot to us. Enjoy every moment behind the wheel of your new Nissan Sentra.

September 29, 2026

Dealership Rating
Employee Rating

Love my experiences at Van Nuys Nissan. Everyone there is helpful and I believe what they are saying. This is very unlike other car dealerships where the focus is on selling and car dealers More

by GARYKORDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nazario Sanchez, Raul Jimenez

Sep 29, 2026

Nissan Van Nuys responded

Knowing that you feel our team was honest and helpful means a lot to us. We’re glad your purchase of your used Rogue felt straightforward and free of typical sales tactics. Thank you for choosing our dealership.

September 19, 2026

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Gracias a Nazario por su profesionalismo y muy buena confiabilidad en ayudarme a tomar decisiones en como mantener mi auto en muy buenas condiciones More

by gladisruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Gabriela Gamboa, Nazario Sanchez, Matthew Hansen, Joe Hernandez , Ara Charlie Grigorian, Carlos Hernandez

Sep 19, 2026

Nissan Van Nuys responded

We’re glad Nazario’s professional guidance helped you feel confident in maintaining your Nissan Sentra. Your feedback means a lot to our service department.

September 14, 2026

Dealership Rating
Employee Rating

Terrible service from service manager Ara Gregorian not very professional with new clients with car problems not a very good help” Excellent service from financial manager Uli pimentel he help with issues More

by eddiehaas92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ara Charlie Grigorian, Uli Pimentel *****

Sep 28, 2026

Nissan Van Nuys responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 11, 2026

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Employee Rating

Shant has been exceptionally helpful and communicative during the entire process of getting my transmission replaced. More

by timphillips026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Nissan Van Nuys responded

Knowing that Shant’s clear communication and support during your GT-R’s transmission replacement felt exceptional means a lot to our service department. Your five-star rating and kind words mean a great deal to us.

September 10, 2026

Dealership Rating
Employee Rating

Very nice and helpful workers from this dealer they check my car and I got advice what to do for my car More

by JANETHEG03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Joe Hernandez , Ara Charlie Grigorian, Carlos Hernandez

Sep 10, 2026

Nissan Van Nuys responded

Your Nissan Xterra is in good hands whenever it visits our service department. Knowing that you found our inspection and advice helpful means a lot to our team.

September 10, 2026

Dealership Rating
Employee Rating

El servicio fue excepcional desde que llegué. Fueron muy profesionales y atentos conmigo. Fueron muy eficientes y respetuosos con mi tiempo. Siento que mi carro corre mejor. Gracias por todo More

by fabianperez110523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Joe Hernandez , Ara Charlie Grigorian, Carlos Hernandez, Marielena

Sep 10, 2026

Nissan Van Nuys responded

Knowing that the service felt exceptional from the moment you arrived means a great deal to our service department. We’re glad your Sentra is running better and that our team could be efficient and respectful of your time. Hearing you’re very satisfied with the entire experience truly means a lot.

September 04, 2026

Dealership Rating
Employee Rating

Very accommodating Fast service, friendly Addressed my issues quickly and booked me an appointment same day. More

by evs0417
Recommend Dealer
Yes

Other Employees Tagged: Shant Ashikian

Sep 05, 2026

Nissan Van Nuys responded

Our service team is pleased we could secure a same-day appointment for your Nissan Altima and address your issues promptly. Hearing that you found our service accommodating and friendly means a lot to Shant and our service department.

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